TABLE 11.2 EMPLOYEE SURVEY OF APPROPRIATE COMMUNICATION CHANNELS FOR ORGANIZATIONAL TASKS
| Task | By | By Phone | In Person |
|---|---|---|---|
| Edit or review documents | 67% | 4% | 26% |
| Arrange meetings or appointments | 63% | 23% | 12% |
| Ask questions about work issues | 36% | 17% | 44% |
| Bring up a problem with one’s supervisor | 6% | 6% | 85% |
| Deal with sensitive issues | 4% | 9% | 85% |
Source: Pew Internet & American Life Project Email at Work Survey, Apri