Table :

TABLE 8.1 CONFLICT STYLES: THE PIE INCIDENT

TypeDescriptionExamples
Escapist

—Avoiding

—Obliging

Conflict is avoided or given into; personal goals may not be important; conflict is not seen as a viable alternative
  • Postpone the pie debate (“Let’s not have dessert now”)
  • Relinquish the pie (“You can have it”)
Competitive

—Direct fighting

—Indirect fighting

Individual goals are pursued; relationship may be threatened, especially if it gets aggressive
  • Claim the pie (“That’s my piece of pie”; “Oh, no, it’s not” )
  • Argue for your right to the pie (“I deserve this pie”)
  • Hint that you’ll do something bad if you don’t get the pie (“It would be a shame if the pie ended up in the trash”)
Cooperative

—Compromising

—Collaborating

Pursuit of mutual interests; problem-solving approach emphasized; relationship is preserved
  • Share the pie
  • Broker a deal (“I’ll do the dishes if you let me have the pie”)
  • Address underlying needs (“Pie means having something special; how else can we each feel special?”)