Directive

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LAW AND ORDER’S Lieutenant Van Buren never leaves her detectives hanging; she gives them specific and thorough directions for every step of a case. ©NBC/Photofest

A directive leader focuses on the group’s tasks and controls the group’s communication by conveying specific instructions to members. This style works best when members are unsure of what’s expected of them or how to carry out their responsibilities. Directive leaders can move their group in the right direction by charting next steps in the group’s tasks and clarifying the group’s goals, plans, and desired outcomes. For example, the leader of a police squad—like Ray Holt, discussed in the chapter opener—would instruct his team specifically as to how they should handle their paperwork or follow complicated regulations.