Chapter 10 Quiz

1. Question

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2. Question

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3. Question

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4. Question

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5. Question

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6. Question

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7. Question

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8. Question

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9. Question

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10. Question

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1. Question

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2. Question

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3. Question

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4. Question

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5. Question

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6. Question

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7. Question

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8. Question

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9. Question

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10. Question

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1. Question

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   ⚬ Legitimate power (comes from an individual’s role or title)
   ⚬ Coercive power (stems from a person’s ability to threaten or harm others)
   ⚬ Reward power (derives from an individual’s capacity to provide rewards)
   ⚬ Expert power (comes from the information or knowledge that a leader possesses)
   ⚬ Referent power (stems from the admiration, respect, or affection that followers have for the leader)

2. Question

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   ⚬ Directive leaders (focus on the group’s tasks and control the group’s communication by conveying specific instructions to members)
   ⚬ Supportive leaders (attend to group members’ emotional and relational needs)
   ⚬ Participative leaders (view group members as equals, welcome their opinions, summarize points that have been raised, and identify problems that need discussion)
   ⚬ Laissez-faire leaders (give up some degree of power or control, and give that power to team members)
   ⚬ Achievement-oriented leaders (set challenging goals and communicate high expectations and standards to members)

3. Question

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   ⚬ Cognitive forces
   ⚬ Psychological forces
   ⚬ Social forces

4. Question

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   ⚬ Identify the problem
   ⚬ Analyze the problem
   ⚬ Generate solutions
   ⚬ Evaluate and choose a solution
   ⚬ Implement the solution
   ⚬ Assess the results

5. Question

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   ⚬ Arrive prepared, with goals in mind and a firm grasp on the background information you’ll need.
   ⚬ Keep the group focused.
   ⚬ Keep an eye on the time.
   ⚬ Manage distractions.
   ⚬ Manage conflict productively to reach better decisions.
   ⚬ Summarize the information in the meeting periodically.
   ⚬ Follow up with each group member after the meeting.