Chapter 10 Quiz

Multiple Choice

  1. Question

    _____ is the ability to direct or influence others’ behaviors and thoughts toward a productive end.

    		A.
    		B.
    		C.
    		D.

  2. Question

    Power that stems from a leader’s ability to threaten or harm others is referred to as _____ power.

    		A.
    		B.
    		C.
    		D.

  3. Question

    Dan’s high school physics professor is amazing. He is charismatic, and his students admire and respect him so much that they work harder in his class than they do in any other. What type of power does Dan’s teacher appear to have?

    		A.
    		B.
    		C.
    		D.

  4. Question

    A leader who controls a group’s communication by conveying specific instructions to its members uses which leadership style?

    		A.
    		B.
    		C.
    		D.

  5. Question

    Tina offered to serve as the organizer for the Sustainability Committee’s organizational meetings. She decided to have anyone who was interested join her for an open forum, where they could help define the group’s mission, identify problems, and brainstorm some actions that they could take to help her campus go green. What leadership style was Tina using?

    		A.
    		B.
    		C.
    		D.

  6. Question

    Which type of leader is a vibrant, likable communicator who generates a positive image among his or her followers?

    		A.
    		B.
    		C.
    		D.

  7. Question

    ______ consists of attempts to control group members through such behaviors as harsh criticism, name-calling, slander, personal attacks, threats, offensive gestures, or sarcasm.

    		A.
    		B.
    		C.
    		D.

  8. Question

    Group members’ thoughts and beliefs relate to which forces that shape a group’s decision making?

    		A.
    		B.
    		C.
    		D.

  9. Question

    Which of the following is NOT one of the steps in the group decision-making process?

    		A.
    		B.
    		C.
    		D.

  10. Question

    Leaders can manage group meetings effectively using all of the following steps EXCEPT:

    		A.
    		B.
    		C.
    		D.

True/False

  1. Question

    Legitimate power is derived from an individual’s capacity to provide rewards.

    		A.
    		B.

  2. Question

    The use of shared leadership can help group members feel more satisfied with the group process.

    		A.
    		B.

  3. Question

    Supportive leaders set challenging goals and communicate high expectations and standards to members.

    		A.
    		B.

  4. Question

    Achievement-oriented leadership works best when group members are highly competent and motivated to excel.

    		A.
    		B.

  5. Question

    Transformative leaders are vibrant, likable communicators who generate a positive image among their followers.

    		A.
    		B.

  6. Question

    Machiavellian leaders are often less liked and have less credibility than other types of leader.

    		A.
    		B.

  7. Question

    Brainstorming is a problem in which group members strive to maintain cohesiveness and minimize conflict by refusing to critically examine ideas, analyze proposals, or test solutions.

    		A.
    		B.

  8. Question

    Setting an agenda for a meeting ahead of time can lead employees to feel overpowered.

    		A.
    		B.

  9. Question

    Productive conflict can benefit a group because those who have engaged in the conflict feel a sense of ownership in the decisions that are arrived at through the conflict.

    		A.
    		B.

  10. Question

    Face-to-face meetings perform better initially and for tasks that require negotiation.

    		A.
    		B.

Open-Ended

  1. Question

    Identify the five sources of power that leaders generally draw on.

    ⚬ Legitimate power (comes from an individual’s role or title)
    ⚬ Coercive power (stems from a person’s ability to threaten or harm others)
    ⚬ Reward power (derives from an individual’s capacity to provide rewards)
    ⚬ Expert power (comes from the information or knowledge that a leader possesses)
    ⚬ Referent power (stems from the admiration, respect, or affection that followers have for the leader)

  2. Question

    Describe the five types of leaders.

    ⚬ Directive leaders (focus on the group’s tasks and control the group’s communication by conveying specific instructions to members)
    ⚬ Supportive leaders (attend to group members’ emotional and relational needs)
    ⚬ Participative leaders (view group members as equals, welcome their opinions, summarize points that have been raised, and identify problems that need discussion)
    ⚬ Laissez-faire leaders (give up some degree of power or control, and give that power to team members)
    ⚬ Achievement-oriented leaders (set challenging goals and communicate high expectations and standards to members)

  3. Question

    Identify the three primary forces that shape groups decision making.

    ⚬ Cognitive forces
    ⚬ Psychological forces
    ⚬ Social forces

  4. Question

    Describe the six steps leaders can use when steering group problem solving.

    ⚬ Identify the problem
    ⚬ Analyze the problem
    ⚬ Generate solutions
    ⚬ Evaluate and choose a solution
    ⚬ Implement the solution
    ⚬ Assess the results

  5. Question

    List the ways in which leaders can effectively manage meetings.

    ⚬ Arrive prepared, with goals in mind and a firm grasp on the background information you’ll need.
    ⚬ Keep the group focused.
    ⚬ Keep an eye on the time.
    ⚬ Manage distractions.
    ⚬ Manage conflict productively to reach better decisions.
    ⚬ Summarize the information in the meeting periodically.
    ⚬ Follow up with each group member after the meeting.
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