Generating Solutions

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WRITING DOWN any ideas that your team has on a whiteboard can be a great way to get the creative juices flowing. Punchstock/Getty Images

Once the EcoCrew team has identified and analyzed the problem, the next step is to come up with a solution. Susan starts asking for ideas from the group and writes them down on a whiteboard to be evaluated later.

This technique, called brainstorming, encourages members of a group to come up with as many ideas as possible without judging the merits of those ideas at first. The intent is to prompt fresh thinking and to generate a larger number of potential solutions than a group might arrive at if members evaluated each idea as it came up. As the EcoCrew members throw out idea after idea, the whiteboard grows dense and colorful with possibilities (see Figure 10.1).

Once the members have run out of new ideas, they’ll need to narrow down the list. To help them focus on the one or two strongest ideas, Susan invites them to define the criteria that eventual solutions will have to meet. First, Susan reminds them that the primary goal would be to reduce litter on the beach. Another member, Wade, then points out that at this point, the group has no budget, so it needs to limit its initial efforts to tasks that have little or no cost. Another member, Larissa, notes that because the group has a relatively small membership, it should focus on things either that the group can manage on its own or in which the group could encourage nonmembers to participate. The group concludes that an acceptable solution must meet these key criteria.

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Figure 10.1: FIGURE 10.1 SUSAN’S WHITEBOARD