Chapter 2 discusses self-
Most people can cope effectively with periodic bouts of public speaking anxiety by applying the following advice, which can also be employed for more general cases of communication apprehension.
Have you ever had an embarrassing public speaking moment? What did you do? Did it affect your confidence level or your perception of your own competence? Now compare this to how you reacted to someone else’s embarrassing speaking moment. Did you think less of a fellow student who flubbed a few words or dropped his or her note cards?