Chapter 1 Quiz

1. Question

   Which of the following is NOT a purpose for which communication is used according to the functional perspective?

   A.

   affiliation expression

   B.

   relationship management

   C.

   symbolic behavior

   D.

   influencing others

2. Question

   _____________ is the ability of one person, group, or organization to influence others and the manner in which their interactions are conducted.

   A.

   Affiliation

   B.

   Control

   C.

   Intentionality

   D.

   Interdependence

3. Question

   The word refrigerator is an arbitrary ________ that refers to an electronic device in which we store food to keep it cold.

   A.

   symbol

   B.

   code

   C.

   norm

   D.

   channel

4. Question

   Communication requires a shared _______, or a set of symbols that are joined to create a meaningful message.

   A.

   code

   B.

   culture

   C.

   channel

   D.

   symbol

5. Question

   Which of the following describes communication that is effective and appropriate for a given situation?

   A.

   communication context

   B.

   behavioral flexibility

   C.

   communication competence

   D.

   interactional communication

6. Question

   _________ is the study of moral choices individuals make in their relationships with others.

   A.

   Behavioral appropriateness

   B.

   Code switching

   C.

   Ethics

   D.

   Affiliation

7. Question

   Communication skills are:

   A.

   a set of symbols that are joined to create a meaningful message.

   B.

   the methods through which communication occurs.

   C.

   the moral choices individuals make in their relationships with others.

   D.

   behavioral routines based on social understandings that are used to achieve particular goals.

8. Question

   In which simple model of communication is there a sender who originates a message and sends it through a channel to a receiver, without any kind of feedback taken into consideration?

   A.

   interaction model

   B.

   competent communication model

   C.

   transactional model

   D.

   linear model

9. Question

   Which of the following communication models incorporates communicators, relationships, situation, and cultural setting into the communication process?

   A.

   interaction model

   B.

   competent communication model

   C.

   transactional model

   D.

   linear model

10. Question

    Which area of the communication discipline is most concerned with the delivery of messages to groups and how audiences respond critically to those messages?

    A.

    public speaking

    B.

    interpersonal communication

    C.

    mass communication

    D.

    organizational communication

1. Question

   Communication is the process by which individuals use symbols, signs, and behaviors to exchange information.

   A.

   True

   B.

   False

2. Question

   Affiliation is the feeling of connectedness you have with others.

   A.

   False

   B.

   True

3. Question

   The more control one person has in a relationship or situation, the less the others tend to have.

   A.

   True

   B.

   False

4. Question

   Humans are able to communicate without the use of symbols.

   A.

   True

   B.

   False

5. Question

   Encoding is the process of receiving a message by interpreting and assigning meaning to it.

   A.

   False

   B.

   True

6. Question

   Communication only occurs when it is intentional on the part of the sender.

   A.

   True

   B.

   False

7. Question

   Communication is appropriate when it meets the demands of the situation, as well as the expectations of other people present.

   A.

   True

   B.

   False

8. Question

   Communication goals can sometimes be enhanced by the simultaneous use of more than one technology.

   A.

   False

   B.

   True

9. Question

   The ability to use different communication behaviors in different situations is known as cognitive complexity.

   A.

   True

   B.

   False

10. Question

    According to the competent communication model, the communicators’ cognitions are the backdrop in which all other communication influences occur.

    A.

    True

    B.

    False

1. Question

   Name the six defining characteristics of communication as detailed in the textbook.

   
   ⚬ Is symbolic
   ⚬ Requires a shared code
   ⚬ Is linked to culture
   ⚬ Need not be intentional
   ⚬ Occurs through various channels
   ⚬ Is a transactional process

2. Question

   What are the two coding processes that must occur in communication?

   
   ⚬ Encoding (the process of mentally constructing a message)
   ⚬ Decoding (the process of interpreting and assigning meaning to a received message)

3. Question

   In order to communicate competently, what two behaviors should you display?

   
   ⚬ Appropriateness
   ⚬ Effectiveness

4. Question

   Provide an example of communication that follows the linear model, an example that follows the interaction model, and an example that follows the competent communication model.

   
   ⚬ Linear model: TV station airing show to at-home audience
   ⚬ Interaction model: Text message conversation between two friends
   ⚬ Competent communication model: Real-time conversation between two friends

5. Question

   Name and describe the five distinct areas of study in communication.

   
   ⚬ Basic communication processes: includes perception, verbal communication, nonverbal communication, intercultural communication, and listening
   ⚬ Interpersonal communication: the study of dyadic communication, or communication between pairs of individuals
   ⚬ Group and organizational communication: the flow of information and interactions among individuals in groups
   ⚬ Public speaking: researching and developing a presentation, presenting in front of a group, and becoming a more critical audience member
   ⚬ Mass communication: intended to reach a large audience through various written, visual, and technological mediums