Chapter 2 Quiz

Multiple Choice

  1. Question

    _____________ refers to being aware of yourself and tuning out distractions to focus.

    A.
    B.
    C.
    D.

  2. Question

    Janet is transferring from a community college to a university in the fall. She’s considering applying to the university that her favorite professor attended even though she knows very little about the school or its programs. Which of the following appears to be challenging Janet’s perception?

    A.
    B.
    C.
    D.

  3. Question

    _________ occurs when we use personal characteristics to explain other people’s behavior.

    A.
    B.
    C.
    D.

  4. Question

    Which of the following is NOT a recommendation for improving perceptions?

    A.
    B.
    C.
    D.

  5. Question

    ___________ refers to failing to consider other cultural perspectives because of a belief that one’s own culture is appropriate and relevant to all people in all situations.

    A.
    B.
    C.
    D.

  6. Question

    Which of the following is the best definition of stereotyping?

    A.
    B.
    C.
    D.

  7. Question

    Which of the following is defined as your awareness and understanding of who you are, as interpreted and influenced by our thoughts, actions, values, abilities, values, goals, and ideals?

    A.
    B.
    C.
    D.

  8. Question

    Which of the following refers to our perceptions of our likelihood of achieving a successful communication outcome?

    A.
    B.
    C.
    D.

  9. Question

    John believes he is not good at giving presentations. Due to his self-perception, he put off preparing for his end-of-semester presentation until the last minute, giving him little time to prepare or practice. John’s low opinion of his speaking ability led to ____________.

    A.
    B.
    C.
    D.

  10. Question

    ________ watch other people’s nonverbal behavior, take note of their interests, and pay attention to how they respond in certain situations to modify their behavior and display situation-appropriate communication behaviors.

    A.
    B.
    C.
    D.

True/False

  1. Question

    People often view the world through their own set of experiences.

    A.
    B.

  2. Question

    Schemas help us understand how things work and how to behave in a particular situation.

    A.
    B.

  3. Question

    Selective perception is the process of giving a piece of information greater credibility than it warrants.

    A.
    B.

  4. Question

    External attributions occur when we attribute someone’s behavior to circumstances outside their control.

    A.
    B.

  5. Question

    Perceptions based on attributions are often the most accurate.

    A.
    B.

  6. Question

    Cultural myopia is a form of nearsightedness grounded in the belief that one’s own culture is appropriate and relevant in all situations and to all people.

    A.
    B.

  7. Question

    Prejudice is a deep-seated feeling of unkindness and ill will toward particular groups, often accompanied by feelings of superiority over those groups.

    A.
    B.

  8. Question

    High self-esteem can lead to higher self-efficacy in a given situation.

    A.
    B.

  9. Question

    Self-actualization is the most positive evaluation you can make about your competence level.

    A.
    B.

  10. Question

    People can control a greater amount of what they share about themselves in technologically mediated settings than in face-to-face interactions.

    A.
    B.

Open-Ended

  1. Question

    Name and describe the four challenges schemas present to communication.


    ⚬ May lead to mindlessness (characterized by processing information passively and is signaled by reduced cognitive activity, inaccurate recall, and uncritical evaluation of the information at hand)
    ⚬ May lead to selective perception (selectively choosing which stimuli to focus on)
    ⚬ May lead to distorted perception (being influenced by previous perceptions or vivid information)
    ⚬ May involve undue influence (giving greater credibility or importance to something than is deserved)
  2. Question

    What two biases may lead to misperceptions in communication?


    ⚬ Fundamental attribution error (the tendency to overemphasize the internal causes and underestimate the external causes of behaviors we see in others)
    ⚬ Self-serving bias (attributing our own successes to internal factors and our failures to situational or external effects)
  3. Question

    Describe the three important influences on our cognition that affect how we perceive ourselves.


    ⚬ Self-concept (awareness and understanding of who we are, as interpreted and influenced by our thoughts, actions, abilities, values, goals, and ideals)
    ⚬ Self-esteem (how we feel about ourselves in a particular situation or context)
    ⚬ Self-efficacy (the ability to predict our actual success based on our self-concept and self-esteem; our perception of the likelihood of achieving effective outcomes in our communication)
  4. Question

    In which three ways are our perceptions evaluated?


    ⚬ Self-actualization (feeling fulfilled and satisfied when we know that we have negotiated a communication situation as well as we possibly could have)
    ⚬ Self-adequacy (assessing our communication competence as sufficient or acceptable, resulting in either feelings of contentment or a desire for self-improvement)
    ⚬ Self-denigration (criticizing or attacking ourselves by placing undue importance on weaknesses or shortcomings)
  5. Question

    Name the three ways in which we manage our identities in communication.


    ⚬ Self-presentation (intentional communication designed to show elements of self for strategic purposes)
    ⚬ Self-monitoring (the ability to watch our environment and others in it for cues as to how to present ourselves in particular situations)
    ⚬ Self-disclosure (revealing ourselves to others by sharing personal information)
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