Chapter 4 Quiz

1. Question

   Which of the following is NOT one of the ways nonverbal communication serves to reinforce verbal communication?

   A.

   repeating

   B.

   complementing

   C.

   accenting

   D.

   substituting

2. Question

   During a church service, you silently hold one finger up to your mouth to communicate nonverbally to your little brother that he must be quiet. What category of body movement are you using to communicate your message?

   A.

   illustrator

   B.

   adaptor

   C.

   emblem

   D.

   affect display

3. Question

   _____________ are nonverbal codes that help us manage our interactions in the back-and-forth flow of communication.

   A.

   Adaptors

   B.

   Emblems

   C.

   Regulators

   D.

   Illustrators

4. Question

   Nonverbal gestures that convey feelings, moods, and reactions are referred to as__________.

   A.

   adaptors

   B.

   affect displays

   C.

   oculesics

   D.

   haptics

5. Question

   Masking involves:

   A.

   powerful nonverbal vocal messages, such as pauses, rate, and volume of speech.

   B.

   reinforcing verbal messages.

   C.

   replacing an expression that shows true feeling with an expression that shows appropriate feeling for a given interaction.

   D.

   close contact with someone from another culture.

6. Question

   Standing about 18 inches to 4 feet from another person places you in their _________ zone.

   A.

   intimate

   B.

   public

   C.

   personal

   D.

   social

7. Question

   Social-polite touch is best described as _________.

   A.

   polite acknowledgment of the other person

   B.

   being used to perform a job

   C.

   an intense form of touch

   D.

   conveying liking and affection

8. Question

   _______ is the study of how people perceive and value time and how they structure and react to time.

   A.

   Chronemics

   B.

   Oculesics

   C.

   Proxemics

   D.

   Haptics

9. Question

   In contact cultures, members:

   A.

   prefer to avoid touch.

   B.

   depend on touch as an important form of communication.

   C.

   tend to avoid group activity.

   D.

   prefer to engage in group activity.

10. Question

    Which of the following is described as the physical space that affects our nonverbal communication?

    A.

    closed-open dimension

    B.

    social-polite dimension

    C.

    informal-formal dimension

    D.

    public-private dimension

1. Question

   Nonverbal communication is often spontaneous and unintentional.

   A.

   True

   B.

   False

2. Question

   When your little sister brings home the MVP trophy from her softball tournament, you say “good job” while simultaneously giving her a “thumbs up” sign. We would say that your nonverbal behavior was repeating your verbal message.

   A.

   False

   B.

   True

3. Question

   Nonverbal behaviors rarely contradict verbal messages.

   A.

   True

   B.

   False

4. Question

   Nonverbal communication creates a sense of immediacy.

   A.

   True

   B.

   False

5. Question

   Illustrators reinforce verbal messages to help explain what is being said.

   A.

   True

   B.

   False

6. Question

   Vocal tone involves variations in the voice (higher or lower) that give prominence to certain words or syllables.

   A.

   False

   B.

   True

7. Question

   Artifacts give little information about who we are as individuals.

   A.

   False

   B.

   True

8. Question

   Technology makes the communication of nonverbal codes more challenging.

   A.

   False

   B.

   True

9. Question

   Nonverbal communication does not rely on contextual or situational cues as much as verbal communication does.

   A.

   False

   B.

   True

10. Question

    The informal-formal dimension refers to our perceptions of personal and impersonal situations.

    A.

    False

    B.

    True

1. Question

   Describe the four primary characteristics of nonverbal communication.

   
   ⚬ Nonverbal behavior is communicative because it conveys a message with or without the use of words.
   ⚬ Nonverbal communication is often spontaneous and unintentional, as we often send nonverbal messages without being aware of our actions.
   ⚬ Nonverbal communication is ambiguous because in many cases clues about the meaning of behavior can be determined from the situational context.
   ⚬ Nonverbal communication is more believable than verbal communication because it is less controllable.

2. Question

   How do nonverbal behaviors function—on their own or in combination with verbal behaviors—to affect communication?

   How do nonverbal behaviors function—on their own or in combination with verbal behaviors—to affect communication?

   
   ⚬ Reinforce verbal messages
   ⚬ Substitute for verbal messages
   ⚬ Contradict verbal messages
   ⚬ Manage impressions and regulate interactions
   ⚬ Create immediacy
   ⚬ Deceive others

3. Question

   Identify the eight major nonverbal codes of communication.

   
   ⚬ Gestures and body movements (kinesics)
   ⚬ Facial expressions
   ⚬ Eye behavior (oculesics)
   ⚬ Voice (paralanguage and vocalizations)
   ⚬ Physical appearance (including artifacts)
   ⚬ Space and environment (including proxemics, territoriality, and environment)
   ⚬ Touch (haptics)
   ⚬ Time orientation (chronemics)

4. Question

   Describe the five types of touching behavior.

   
   ⚬ Functional-professional (used to perform a job)
   ⚬ Social-polite (a polite acknowledgment of the other person)
   ⚬ Friendship-warmth (conveys liking and affection)
   ⚬ Love-intimacy (communicates deep closeness)
   ⚬ Sexual-arousal (an intense form of touch that plays an important part in sexual relationships)

5. Question

   Describe the difference in cultural expectations of touch.

   
   ⚬ Contact cultures depend on touch as an important form of communication.
   ⚬ Noncontact cultures are touch-sensitive or even tend to avoid touch.