Chapter 8 Quiz

1. Question

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2. Question

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3. Question

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4. Question

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5. Question

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6. Question

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7. Question

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8. Question

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9. Question

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10. Question

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1. Question

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2. Question

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3. Question

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4. Question

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5. Question

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6. Question

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7. Question

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8. Question

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9. Question

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10. Question

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1. Question

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   ⚬ Fosters healthy debate
   ⚬ Leads to better decision making
   ⚬ Spurs relationship growth

2. Question

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   ⚬ Misunderstandings or errors of perception: open communication can help individuals avoid perceptual errors and miscommunication.
   ⚬ Incompatible goals between partners: differing goals and life decisions cause relationship conflict.
   ⚬ Perceptions of unbalanced costs and rewards: when costs outweigh rewards, conflict may be triggered.
   ⚬ Provocation: the intentional instigation of conflict through aggression, identity management, lack of fairness, incompetence, or relationship threats.

3. Question

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   ⚬ Uncertain climates: at least one party is unclear, vague, tentative, or awkward about the goals, expectations, and potential outcomes of the conflict situation.
   ⚬ Defensive climates: an atmosphere of mistrust, suspicion, and apprehension, leading to efforts to control and manipulate others. The people involved feel threatened.
   ⚬ Supportive climates: involve communicators who are open to one another’s ideas and feelings. The climates provide neutral descriptions of the conflict situation and allow communicators to develop trust and cooperation toward productive resolutions of problems.

4. Question

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   ⚬ Escapist styles: prevent or avoid direct conflict or resolve conflict quickly. Avoiding and obliging are examples of escapist styles.
   ⚬ Competitive styles: promote the interests of individuals who use them, rather than the desires of the other person or the relationship. Direct fighting, verbal aggressiveness, and indirect fighting are all competitive styles.
   ⚬ Cooperative styles: aim to benefit the relationship, serve mutual rather than individual goals, and strive to produce solutions that benefit both parties. Examples include compromising and collaborating.

5. Question

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   Describe two forms of communication that can de-escalate conflict and assist relationship reconciliation.

   
   ⚬ Apologizing, or openly taking responsibility for your role in the conflict, includes using metacommunication to talk with each other about your communication behaviors.
   ⚬ Asking for or giving forgiveness, in which you emotionally move past the conflict and let go of the bitterness and resentment, reducing the negative reactions to the transgression and engaging in compassion and kindness toward the other person.