Chapter 9 Quiz

1. Question

   Which of the following is NOT a characteristic of members of a group?

   A.

   shared identity

   B.

   interdependent relationships

   C.

   common goals

   D.

   an assigned leader

2. Question

   Which of the following would NOT be considered a group?

   A.

   the employees at a retail store

   B.

   the members of your campus department

   C.

   registered voters in California

   D.

   a committee

3. Question

   A group that works together to carry out a project or a specific endeavor or to compete against other groups is referred to as a ______.

   A.

   social group

   B.

   team

   C.

   primary group

   D.

   problem-solving group

4. Question

   Which of the following is NOT true of groups as their size grows?

   A.

   Groups become less effective at accomplishing their goals.

   B.

   Interaction between group members becomes more formal.

   C.

   Interaction between group members consumes more time.

   D.

   The communication between group members becomes less intimate.

5. Question

   Cliques are defined as:

   A.

   small subgroups of individuals who have bonded together within a group.

   B.

   one subgroup positioning itself against another subgroup on an issue.

   C.

   group members who fail to invest the same level of effort in the group that they would put in if they were working alone or with one other person.

   D.

   group members striving to minimize conflict by refusing to critically examine ideas, analyze proposals, or test solutions.

6. Question

   ________ occur when one subgroup positions itself against another subgroup on an issue.

   A.

   Cliques

   B.

   Countercoalitions

   C.

   Anticoalitions

   D.

   Networks

7. Question

   When Kelly and Amber were working together on their class project to promote paper recycling, Amber offered up great ideas and was ready to work tirelessly. However, Kelly noticed that Amber’s behavior changed once they joined a large group of students who were organizing an Earth Day project on campus. In the large group, Amber was quiet and seemed unmotivated. Amber’s behavior appears to be an example of __________.

   A.

   diffused responsibility

   B.

   networking

   C.

   deferred action

   D.

   social loafing

8. Question

   A network in which communication passes from one member to the next in a sequential pattern is referred to as a(n) ______.

   A.

   wheel network

   B.

   all-channel network

   C.

   chain network

   D.

   task network

9. Question

   During committee meetings, Michael repeatedly makes comments like these: “I’ve seen this institution go through this over and over. They have us come up with recommendations, but then they never do anything with them. I’m not sure I’m even willing to waste my time on this anymore.” What antigroup role does Michael appear to be exemplifying?

   A.

   avoider

   B.

   blocker

   C.

   distractor

   D.

   recognition seeker

10. Question

    Which of the following is NOT a cause of communication apprehension?

    A.

    assertiveness

    B.

    lack of self-esteem

    C.

    unbalanced participation

    D.

    status differences

1. Question

   Groups typically develop along a predictable path from forming to adjourning.

   A.

   True

   B.

   False

2. Question

   Norming is the stage when group members come together to negotiate who will be in charge and what the group’s goals will be.

   A.

   False

   B.

   True

3. Question

   Group size rarely influences or changes relations within a groups.

   A.

   False

   B.

   True

4. Question

   In chain networks, all members are an equal distance from one another, and all members interact with one another.

   A.

   True

   B.

   False

5. Question

   Administrators in groups offer facts, beliefs, personal experience, or other input during meetings.

   A.

   True

   B.

   False

6. Question

   Group roles that evolve to reflect how group members are feeling and getting along are known as social roles.

   A.

   False

   B.

   True

7. Question

   Role conflict occurs when two members of a group experience tension because the group is storming.

   A.

   False

   B.

   True

8. Question

   Cohesion is the degree to which group members are bonded and consider themselves to be one entity.

   A.

   False

   B.

   True

9. Question

   Norms can have a negative impact on communication.

   A.

   False

   B.

   True

10. Question

    Argumentativeness can reinforce cohesion within a group.

    A.

    False

    B.

    True

1. Question

   Identify the three characteristics all groups have in common.

   
   ⚬ A shared identity
   ⚬ Common goals
   ⚬ Interdependent relationships

2. Question

   Describe the five stages of group development presented in Tuckerman’s model.

   
   ⚬ Forming (group members negotiate who will be in charge and what the group’s goals will be, as they become friends, figure out where they fit in, and learn more about one another and the group’s objectives)
   ⚬ Storming (group members begin to experience conflict over who will lead and what role each member will play)
   ⚬ Norming (group members establish norms, or usual ways of doing things)
   ⚬ Performing (group members combine their skills and knowledge to work toward the group’s goals and overcomes hurdles)
   ⚬ Adjourning (group members reflect on their accomplishments and failures and determine whether the group will dissemble or take on another project)

3. Question

   List the ways in which size may affect group communication and development.

   
   ⚬ Interaction is more formal.
   ⚬ Each member has limited opportunities to contribute.
   ⚬ Communication becomes less intimate.
   ⚬ Interaction consumes more time.
   ⚬ Relationships become more complex.

4. Question

   Describe the communication networks that may be present in groups.

   
   ⚬ Chain networks (information is passed from one member in a sequential pattern)
   ⚬ All-channel networks (there is no leader and all members interact with one another equally)
   ⚬ Wheel networks (one individual acts as a touchstone for all the others in the group)

5. Question

   Identify the three social roles within a group.

   
   ⚬ A harmonizer seeks to smooth over tension in the group by settling differences among members and working out compromises when conflict arises.
   ⚬ A gatekeeper works to ensure that all members of the group get a chance to voice their opinions or otherwise contribute to discussions.
   ⚬ A sensor expresses group feelings, moods, or relationships in an effort to recognize the climate and capitalize on it or modify it for the better.