Each statement that follows illustrates a strategy for dealing with a conflict. Rate each statement on a scale of 1 to 4, indicating how likely you are to use this strategy: 1 = rarely; 2 = sometimes; 3 = often; and 4 = always.
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1. I explore issues with others to find solutions that meet everyone’s needs. |
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2. I try to negotiate and adopt a give-and-take approach to problem situations. |
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3. I try to meet the expectations of others. |
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4. I argue my case and insist on the merits of my point of view. |
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5. When there is a disagreement, I gather as much information as I can and keep the lines of communication open. |
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6. When I find myself in an argument, I usually say very little and try to leave as soon as possible. |
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7. I try to see conflicts from both sides by asking questions like: What do I need? What does the other person need? What are the issues involved? |
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8. I prefer to compromise when solving problems so that I can just move on. |
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9. I find conflicts challenging and exhilarating; I enjoy the battle of wits that usually follows. |
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10. Being at odds with other people makes me feel uncomfortable and anxious. |
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11. I try to accommodate the wishes of my friends and family. |
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12. I can figure out what needs to be done in a given situation and I am usually right. |
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13. To break deadlocks, I meet people halfway. |
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14. I may not get what I want but it’s a small price to pay for keeping the peace. |
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15. I avoid hurt feelings by keeping my disagreements with others to myself. |
Source: Adapted from Adkins (2006).