6.1 Section Title
true
true
Chapter 9: Managing Conflict in Relationships
Read Chapter 9 and check your comprehension by answering the following questions. Then “submit” your work.
Multiple Choice
Question
6.1
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Question
6.2
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
Question
6.3
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
Question
6.4
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
Question
6.5
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
Question
6.6
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Question
6.7
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Question
6.8
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Question
6.9
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
Question
6.10
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True/False
Question
6.11
Correct.
Sorry. That is incorrect. For more help, reread Understanding Conflict.
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Question
6.12
Correct.
Sorry. That is incorrect. For more help, reread Factors Affecting Conflict.
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Question
6.13
Correct.
Sorry. That is incorrect. For more help, reread Conflict Triggers.
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Question
6.14
Correct.
Sorry. That is incorrect. For more help, reread Factors Affecting Conflict.
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Question
6.15
Correct.
Sorry. That is incorrect. For more help, reread Factors Affecting Conflict.
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Question
6.16
Correct.
Sorry. That is incorrect. For more help, reread Factors Affecting Conflict.
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Question
6.17
Correct.
Sorry. That is incorrect. For more help, reread Factors Affecting Conflict.
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Question
6.18
Correct.
Sorry. That is incorrect. For more help, reread Factors Affecting Conflict.
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Question
6.19
Correct.
Sorry. That is incorrect. For more help, reread Strategies for Managing Conflict.
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Question
6.20
Correct.
Sorry. That is incorrect. For more help, reread Reconciliation.
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Open-Ended
Question
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The three outcomes of productive conflict are that it fosters healthy debate, leads to better decision making, and spurs relationship growth.
Question
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Misunderstandings or errors of perception: open communication can help individuals avoid perceptual errors and miscommunication. Incompatible goals between partners: differing goals and life decisions cause relationship conflict. Perceptions of unbalanced costs and rewards: when costs outweigh rewards, conflict may be triggered. Provocation: the intentional instigation of conflict through aggression, identity management, lack of fairness, incompetence, or relationship threats.
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Defensive climates: an atmosphere of mistrust, suspicion, and apprehension, leading to efforts to control and manipulate others. The people involved feel threatened. Supportive climates: involve communicators who are open to another’s ideas and feelings. The climates provide neutral descriptions of the conflict situation and allow communicators to develop trust and cooperation toward productive resolutions of problems.
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Escapist styles: prevent or avoid direct conflict or resolve conflict quickly. Avoiding and obliging are examples of escapist styles. Competitive styles: promote the interests of individuals who use them, rather than the desires of the other person or the relationship. Direct fighting, verbal aggressiveness, and indirect fighting are all competitive styles. Cooperative styles: aim to benefit the relationship, serve mutual rather than individual goals, and strive to produce solutions that benefit both parties. Examples include compromising and collaborating.
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Apologizing, or openly taking responsibility for your role in the conflict, includes talking with each other about your communication behaviors. Asking for or giving forgiveness, in which you emotionally move past the conflict and let go of the bitterness and resentment, reducing the negative reactions to the transgression and engaging in compassion and kindness toward the other person.