Chapter 6. RealComm4e_chapter_quiz_ARGA

6.1 Section Title

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Chapter 10: Communicating in Groups

Read Chapter 10 and check your comprehension by answering the following questions. Then “submit” your work.

Multiple Choice

Question 6.1

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Question 6.2

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Question 6.3

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Question 6.4

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Question 6.5

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Question 6.6

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Question 6.7

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Question 6.8

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Question 6.9

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Question 6.10

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True/False

Question 6.11

Correct.
Sorry. That is incorrect. For more help, reread Understanding Groups.
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Question 6.12

Correct.
Sorry. That is incorrect. For more help, reread Understanding Groups.
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Question 6.13

Correct.
Sorry. That is incorrect. For more help, reread Complexity of Group Communication.
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Question 6.14

Correct.
Sorry. That is incorrect. For more help, reread Complexity of Group Communication.
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Question 6.15

Correct.
Sorry. That is incorrect. For more help, reread Understanding Group Roles.
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Question 6.16

Correct.
Sorry. That is incorrect. For more help, reread Understanding Group Roles.
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Question 6.17

Correct.
Sorry. That is incorrect. For more help, reread Understanding Group Roles.
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Question 6.18

Correct.
Sorry. That is incorrect. For more help, reread Group Climate.
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Question 6.19

Correct.
Sorry. That is incorrect. For more help, reread Understanding Groups.
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Question 6.20

Correct.
Sorry. That is incorrect. For more help, reread Group Climate.
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Open-Ended

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The three characteristics all groups have in common are a shared identity, common goals, and interdependent relationships.

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Forming (group members negotiate who will be in charge and what the group’s goals will be, as they become friends, figure out where they fit in, and learn more about one another and the group’s objectives). Storming (group members begin to experience conflict over who will lead and what role each member will play). Norming (group members establish norms, or usual ways of doing things). Performing (group members combine their skills and knowledge to work toward the group’s goals and overcome hurdles). Adjourning (group members reflect on their accomplishments and failures and determine whether the group will dissemble or take on another project).

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Interaction is more formal. Each member has limited opportunities to contribute. Communication becomes less intimate. Interaction consumes more time. Relationships become more complex.

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Chain networks (information is passed from one member in a sequential pattern). All-channel networks (there is no leader and all members interact with one another equally). Wheel networks (one individual acts as a touchstone for all the others in the group).

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A harmonizer seeks to smooth over tension in the group by settling differences among members and working out compromises when conflict arises. A gatekeeper works to ensure that all members of the group get a chance to voice their opinions or otherwise contribute to discussions. A sensor expresses group feelings, moods, or relationships in an effort to recognize the climate and capitalize on it or modify it for the better.