Chapter 6. RealComm4e_chapter_quiz_ARGA

6.1 Section Title

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Chapter 11: Leadership and Decision Making in Groups

Read Chapter 11 and check your comprehension by answering the following questions. Then “submit” your work.

Multiple Choice

Question 6.1

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Question 6.2

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Question 6.3

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Question 6.4

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Question 6.5

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Question 6.6

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Question 6.7

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Question 6.8

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Question 6.9

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Question 6.10

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True/False

Question 6.11

Correct.
Sorry. That is incorrect. For more help, reread Understanding Group Leadership.
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Question 6.12

Correct.
Sorry. That is incorrect. For more help, reread Understanding Group Leadership.
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Question 6.13

Correct.
Sorry. That is incorrect. For more help, reread Understanding Group Leadership.
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Question 6.14

Correct.
Sorry. That is incorrect. For more help, reread Understanding Group Leadership.
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Question 6.15

Correct.
Sorry. That is incorrect. For more help, reread Understanding Group Leadership.
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Question 6.16

Correct.
Sorry. That is incorrect. For more help, reread Understanding Group Leadership.
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Question 6.17

Correct.
Sorry. That is incorrect. For more help, reread Decision Making in Groups.
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Question 6.18

Correct.
Sorry. That is incorrect. For more help, reread Leadership in Meetings.
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Question 6.19

Correct.
Sorry. That is incorrect. For more help, reread Leadership in Meetings.
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Question 6.20

Correct.
Sorry. That is incorrect. For more help, reread Decision Making in Groups.
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Open-Ended

Question

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Legitimate power (comes from an individual’s role or title). Coercive power (stems from a person’s ability to threaten or harm others). Reward power (derives from an individual’s capacity to provide rewards). Expert power (comes from the information or knowledge that a leader possesses). Referent power (stems from the admiration, respect, or affection that followers have for the leader).

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Directive leaders (focus on the group’s tasks and control the group’s communication by conveying specific instructions to members). Supportive leaders (attend to group members’ emotional and relational needs). Participative leaders (view group members as equals, welcome their opinions, summarize points that have been raised, and identify problems that need discussion). Laissez-faire leaders (give up some degree of power or control, and give that power to team members). Achievement-oriented leaders (set challenging goals and communicate high expectations and standards to members).

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The three primary that shape groups decision making are cognitive forces, psychological forces, and social forces.

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The six steps leaders can use when steering group problem solving are to identify the problem, analyze the problem, generate solutions, evaluate and choose a solution, implement the solution, and assess the results.

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Arrive prepared, with goals in mind and a firm grasp on the background information you’ll need. Keep the group focused. Keep an eye on the time. Manage distractions. Manage conflict productively to reach better decisions. Summarize the information in the meeting periodically. Follow up with each group member after the meeting.