Read each of the statements below. Choose “Yes” for each skill that you routinely practice in your workplace, and choose “No” for each skill that you do not routinely practice in your workplace.
Note: This Self-Quiz uses information from Coffelt & Smith (2020).
Statement 1
+wNqU6D3dl2YjZJrhxrQBA==I do my best to put others at ease by being warm and friendly.
Statement 2
+wNqU6D3dl2YjZJrhxrQBA==I try to use my communication to establish and build positive relationships.
Statement 3
+wNqU6D3dl2YjZJrhxrQBA==I take careful notes on important information that is shared during the interaction.
Statement 4
+wNqU6D3dl2YjZJrhxrQBA==I draw upon notes I’ve kept from previous interactions to solve problems that arise.
Statement 5
+wNqU6D3dl2YjZJrhxrQBA==I genuinely try to understand others’ perspectives.
Statement 6
+wNqU6D3dl2YjZJrhxrQBA==I practice my active listening skills while others are speaking.
Statement 7
+wNqU6D3dl2YjZJrhxrQBA==I adapt my communication to the preferences of others.
Statement 8
+wNqU6D3dl2YjZJrhxrQBA==I approach others with a “you” attitude—placing their needs and wants before my own.
Your Total Number of “Yes” Answers:
Scoring:0-3 “Yes” answers: You do not have many of the most valued workplace communication skills.4-5 “Yes” answers: You have some of the most valued workplace communication skills.6-8 “Yes” answers: You have many of the most valued workplace communication skills.