Chapter Introduction

Jill Price was 12 years old when she began to suspect that she possessed an unusually good memory. Studying for a seventh-grade science final on May 30th, her mind drifted and she became aware that she could recall vividly everything she had been doing on May 30th of the previous year. A month later, something similar happened: Enjoying vanilla custards at Paradise Cove near Los Angeles with her friend Kathy, Jill recalled that they had done the same thing precisely a year earlier. Expecting that Kathy would recall the episode as easily as she did, Jill was surprised when Kathy replied blankly: “We did?”

Jill Price can accurately remember just about everything that has happened to her during the past 30 years, as confirmed by her diary, but Jill’s extraordinary memory is more of a curse than a blessing.

DAN TUFFS CONTRIBUTOR, GETTY IMAGES

Remembering specifics of events that occurred a year ago may not seem so extraordinary–you can probably recall what you did for your last birthday, or where you spent last Thanksgiving–but can you recall the details of what you did exactly 1 year ago today? Or what you did a week, a month, 6 months, or 6 years before that day? Probably not, but Jill Price can.

As she grew older, Jill’s memory flashes became even more frequent. Now in her late 40s, Jill can recall clearly and in great detail what has happened to her every single day since early 1980 (Price & Davis, 2008). This is not just Jill’s subjective impression. Dr. James McGaugh, a well-known memory researcher based at the University of California–Irvine, and his colleagues tested Jill’s memory over a period of a few years and came up with some shocking results (Parker, Cahill, & McGaugh, 2006). For example, they asked Jill to recall the dates of each Easter from 1980 to 2003, which is a pretty tough task considering that Easter can fall on any day between March 22nd and April 15th. Even though she had no idea that she would be asked this question, Jill recalled the correct dates quickly and easily; nobody else the researchers tested came close. When Jill was asked about the dates of public events that had occurred years earlier (Rodney King beating? O. J. Simpson verdict? Bombing at Atlanta Olympics?), she rattled off the correct answers without a hitch (March 3, 1991; October 3, 1995; July 26, 1996). The researchers also asked Jill about the details of what she had been doing on various randomly chosen dates, and they checked Jill’s recall against her personal diary. Again, Jill answered quickly and accurately: July 1, 1986?–“I see it all, that day, that month, that summer. Tuesday. Went with (friend’s name) to (restaurant name).” October 3, 1987?–“That was a Saturday. Hung out at the apartment all weekend, wearing a sling–hurt my elbow.” April 27, 1994?–“That was Wednesday. That was easy for me because I knew where I was exactly. I was down in Florida. I was summoned to come down and to say goodbye to my grandmother who they all thought was dying but she ended up living” (Parker et al., 2006, pp. 39–40).

Jill’s memory is a gift we’d all love to have–right? Not necessarily. Here’s what Jill has to say about her ability: “Most have called it a gift but I call it a burden. I run my entire life through my head every day and it drives me crazy!!!” (Parker et al., 2006, p. 35).

Researchers still don’t understand all the reasons why Jill Price can remember her past so much more fully than the rest of us, but it turns out that Jill is not alone. Jill’s extraordinary memory abilities became widely known after a 60 Minutes story that featured her and Dr. McGaugh. That story elicited a flurry of inquiries to Dr. McGaugh from other people around the world who thought that they, too, possessed the spectacular memory abilities demonstrated by Jill. Although most of them did not, McGaugh and his colleagues identified 11 other individuals with “highly superior autobiographical memory” abilities that resemble those they had seen in Jill Price (LePort et al., 2012). The researchers discovered differences in the structure of several brain regions known to be involved in memory in the superior autobiographical memory group compared with a control group, suggesting that further study of these unusual individuals might help to understand the nature of memory more generally.

MEMORY IS THE ABILITY TO STORE AND RETRIEVE INFORMATION OVER TIME. Even though few of us possess the extraordinary memory abilities of Jill Price and the handful of others with highly superior autobiographical memory, each of us has a unique identity that is intricately tied to the things we have thought, felt, done, and experienced. Memories are the residue of those events, the enduring changes that experience makes in our brains and leaves behind when it passes. If an experience passes without leaving a trace, it might just as well not have happened. But as Jill’s story suggests, remembering all that has happened is not necessarily a good thing, either–a point we’ll explore more fully later in the chapter.

The ease with which someone like Jill can instantly remember her past shouldn’t blind us from appreciating how complex that act of remembering really is. Because memory is so remarkably complex, it is also remarkably fragile (Schacter, 1996). We all have had the experience of forgetting something we desperately wanted to remember or of remembering something that never really happened. Why does memory serve us so well in some situations and play such cruel tricks on us in other cases? When can we trust our memories and when should we view them skeptically? Is there just one kind of memory, or are there many? These are among the questions that psychologists have asked and answered.

As you’ve seen in other chapters, the mind’s mistakes provide key insights into its fundamental operation, and there is no better illustration of this than in the realm of memory. In this chapter, we will consider the three key functions of memory: encoding, the process of transforming what we perceive, think, or feel into an enduring memory; storage, the process of maintaining information in memory over time; and retrieval, the process of bringing to mind information that has been previously encoded and stored. We’ll then examine several different kinds of memory and focus on the ways in which errors, distortions, and imperfections can reveal the nature of memory itself.