In her introduction, Anna clearly established speaker credibility by sharing her personal story of using social media to develop relationships on her new college campus.

Anna neglected to clearly preview her main points during the introduction of her speech.

Anna’s transition into the body of her speech included which of the following:

According to the advice offered in the textbook, speakers should use natural gestures rather than artificial ones. Anna’s gestures followed this guideline.

Part of the communication process involves nonverbal messages, which research states constitutes 93 percent of the meaning listeners derive from the speaker’s words. Anna’s use of nonverbal communication included all of these except

The large size of Anna’s notecards, which were often raised during the speech, served as a distraction to the presentation.

Anna used a number of technical terms (jargon) during her speech. To assist her audience in understanding the terms she

A key aspect of speech delivery is eye contact with the audience. Anna often lost eye contact with her audience by

In an attempt to assist her audience in grasping the point she was making, Anna often used examples that her audience would find difficult to relate to. She stayed away from real-life examples during her speech.

The functions of a conclusion are to signal the end of the speech, summarize key points, reiterate the topic and purpose of the speech, challenge the audience to respond, and to be memorable. Which of the following was not included in Anna’s conclusion?