Chapter 4 Activities

  1. What are the four types of listening?
    • comprehensive listening
    • critical listening
    • empathetic listening
    • appreciative listening
  2. What is dialogic communication?

    Dialogic communication is the open sharing of ideas in an atmosphere of respect.

  3. List and explain the barriers to active listening.
    • Inattention and distraction: External distractions and internal distractions
    • Scriptwriting and defensive listening: Thinking about what you will say next, and deciding that you won’t like what the speaker is going to say
    • Laziness and overconfidence: Thinking that you already know, or don’t need to know, what the speaker is going to say
    • Multitasking: Engaging in distracting activities such as text messaging, checking Facebook, or studying for another class while also attempting to listen
    • Cultural barriers: Different dialects or accents, nonverbal cues, word choices, or appearance