In successful communication, including public speaking, listeners and speakers are __________.

Listening is defined as __________.

Which of the following is not a factor that influences what we listen to and what we ignore?

People are more likely to pay attention to information if it __________.

In __________ communication, listeners practice empathy and speakers practice collaboration.

__________ listening distractions include daydreaming, distress over an argument, or fatigue.

Which of the following is not an internal listening distraction?

A(n) __________ listener disregards what the speaker has to say or prematurely decides that he or she won’t like what the speaker has to say.

Which of the following is not a suggestion for helping diverse audiences understand you?

Strategies for active listening include __________.

Sometimes the meaning of a message is not always in the words, as speakers might be trying to convey information through __________.

When an individual is able to look for flaws in arguments and resist claims that have no supporting evidence, he or she is utilizing __________ thinking.

A critical thinker should __________.

Adjusting to and maintaining respect for all types of speakers is a sign of __________.

__________ is not a form of constructive criticism.