THE CULPRITS BEHIND POOR LISTENING

Printed Page 100

Although recognizing and using the right listening style is a big step in the right direction, you will likely still face listening challenges, both as a speaker and as an audience member. Some of the causes behind poor listening include such behaviors as unprocessed note taking, nonlistening, interruptive listening, agenda-driven listening, argumentative listening, and nervous listening. Later in this chapter we also discuss defeated listening and superficial listening. In the following sections, we offer the challenges along with tips to help you overcome them.