Chapter 13 Review

“How you say something is often as important as what you say.”

As Lesli’s story shows, how you deliver your speech and the verbal and nonverbal skills you use while making your presentation can spell the difference between success and failure. In this chapter, we shared the pros and cons of three modes of prepared delivery—reading from a manuscript, reciting from a memorized text, and speaking extemporaneously from an outline—and noted that extemporaneous delivery is preferred in most contemporary settings. For unprepared delivery, or impromptu speaking, we offered guidelines for coming up with a presentation on the spot. We also discussed the many different elements of verbal delivery—volume, tone, rate of delivery, projection, articulation, pronunciation, and pausing—and the ways that you can use them to create more effective speeches. Employing elements of nonverbal delivery—such as eye contact, gestures, physical movement, proxemics, and personal appearance—can further captivate and engage your audience. By applying the right delivery mode and the right blend of verbal and nonverbal skills, you can get your message across to your listeners—and leave them wanting more.

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LaunchPad for Speak Up offers videos and encourages self-assessment through adaptive quizzing. Look for the check icon and play icon throughout the chapter for adaptive quizzing and online video activities.

Key Terms

delivery 367

script 369

impromptu delivery 374

verbal delivery skills 376

volume 376

tone 377

monotone 378

rate of delivery 378

projection 381

articulation 381

pronunciation 382

pausing 383

verbal filler 383

verbal tic 384

nonverbal delivery skills 385

eye contact 385

panning 388

gesture 388

physical movement 391

proxemics 392

personal appearance 393

Review Questions

  1. Question

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  2. Question

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  3. Question

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Critical Thinking Questions

  1. Question

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  2. Question

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  3. Question

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    What hand gestures would you use in an informative speech that describes kitchen knives and techniques for chopping vegetables or making thin slices of tender meat? How would you use the visual imagery of co-speech gestures (CSGs) to enhance the literal meaning of your speech words?

Activities

  1. Question

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    Chapter 13 - Activity Question 1

  2. Question

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    Chapter 13 - Activity Question 2

  3. Question

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    Chapter 13 - Activity Question 3