How Emigrants Use Smartphones: Speech Outline

1. Imagine that you are a refugee from a war-torn country, trying to migrate across Europe with what you can carry in your backpack. What would be the most important possession to bring with you? • Most of you have one with you right now. And although your water bottle and the California roll you brought for lunch would help, I’m not referring to these necessities. The answer, for many emigrants, is a smartphone.

   [SHOW A VISUAL AID OF A SMARTPHONE SCREEN WITH USEFUL INFO FOR EMIGRANTS.]

2. Today, we’ll take a look at how smartphones are central to the success of emigrants’ journeys.

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3. Many members of this class have their own stories of how their families came to the United States. And most of you are very familiar with a multitude of apps on your own smartphones. So let’s put these two ideas together and see why smartphones are so useful for migrants.

4. I have always been interested in my own family’s story of emigration through Europe and on to North America and have been fascinated while researching the twenty-first-century version of this narrative.

   • Mia includes the five components of a good introduction—attention-getter, thesis, relevance to audience, credibility, and preview.

5. We’ll start by taking a look at the widespread use of smartphones by emigrants, then consider how smartphones are vital to emigrants’ journeys, and finally see how smartphones are especially essential in dangerous situations. •

1. Smartphones are essential for emigrants.

   • Subpoints and sub-subpoints are indented properly.

   1. Smartphones are one of the most important possessions of many college students, and our class surveys indicated that many of you spend hours each day on yours. •

   2. Smartphones are even more vital for immigrants.

      • Mia uses a full citation for each research source and quotation marks for direct quotations.

      1. Hannah Kozlowska, staff reporter for Quartz, indicated on September 14, 2015, that “more than a billion people around the world rely on smartphones and their ubiquitous messaging and social media apps, but none more so than the hundreds of thousands of people who are fleeing war, hunger, and famine in the Middle East and Africa.” •

      2. In an October 9, 2015, MTV News article, Melita Šunjić, UN Relief and Works Agency senior public information officer, stated that at refugee camps, emigrants not only ask about where to eat and sleep but also “where they can get WiFi” and “is it possible to help them charge their phones.”

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         [SHOW A VISUAL AID OF MULTIPLE EMIGRANTS CHARGING PHONES.]

         • Mia uses a variety of supporting materials, such as lay testimony and a brief example.

      3. For example, a music teacher named Osama Aljasem, who had migrated from Syria to Belgrade, Serbia, told the New York Times on August 25, 2015, that “every time I go to a new country, I buy a SIM card and activate the Internet and download the map to locate myself.” Mr. Aljasem acknowledges that “I get stressed out when the battery even starts to get low.” •

      4. The need for Internet access can spur creative solutions. When refugees experienced connectivity problems after crossing the border into Croatia, Louise Dewast, a digital news associate for ABC News described a unique fix on September 22, 2015. Otvorena Mreža (Project Open Network), a tech start-up, sent “volunteers carry[ing] backpacks with mobile Wi-Fi devices,” creating human hotspots.

         [SHOW A VISUAL AID OF HUMAN WI-FI HOTSPOTS.]

         [TRANSITION Now that you have seen that many emigrants rely on smartphones, let’s take a look at how and why these phones are so helpful.]

2. Smartphones are essential for navigating, negotiating, and communicating in new environments.

   • Relate topic to audience

   1. Imagine that you have just arrived in a country for the first time and you need to cross it on your journey. You don’t speak the language, could be all alone, have no local currency, and don’t know where you can stay or how to safely travel. What apps on your phones might you use? Don’t say “Order a pizza” because the closest Domino’s is over one hundred miles away and they won’t deliver. And what new apps would you download before you left? Your phone could be your lifeline. •

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   2. Communicating with family members is one important use of smartphones.

      1. In Time magazine, October 19, 2015, news photographer Patrick Witty tells the story of Rami Shahhoud, who uses his phone to connect with his wife and family back in Damascus. Rami explains that “if it were five years ago, they’d maybe be thinking what’s happening to me and I’d be wondering what’s happening to them. . . . But now, thank God for this technology.”

      2. Emigrants who have become separated from family members can use the Red Cross Web site, Trace the Face: Migrants in Europe, to post their own picture or search for pictures of loved ones that have been posted.

         • Use of signposts in subpoints, such as “another”

      3. Another helpful app is a foreign currency conversion calculator. •

         1. Picture yourself newly arrived in Macedonia with $1,000—your life savings. If a trader offers you 30,000 Macedonian denars for these dollars, the right decision could determine whether you can afford to make it through Macedonia and on to your ultimate destination. That sounds like a lot of denars. Should you make this deal? •

            • Use of example that engagesaudience

            [SHOW A VISUAL AID WITH THIS EQUATION AT THE TOP: $1,000 = _____ MACEDONIAN DENARS.]

         2. The answer is no!

            [SHOW A VISUAL AID WITH THIS EQUATION AT THE TOP: $1,000 = 54,855 MACEDONIAN DENARS (ON JUNE 16, 2016).]

         3. You would get only about half of what your money was worth. No emigrant could finance travel for long at this rate. Fortunately, as Rob Price, a technology reporter, writes in Business Insider, September 9, 2015, “foreign currency conversion calculators are [a] popular choice, helping people to avoid getting ripped off as they cross borders and currency areas.”

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      4. After obtaining the right currency, another question is where to eat and stay.

         1. Emigrants share this information with one another online. For instance, on September 15, 2015, CNN reported the experience of Kenan al Beni and six friends, who relied on Facebook pages from other migrants. These pages included advice about which tent to purchase and directions to a reasonably priced Athens hotel. They relied on social media sites for “everything we need,” according to Kenan.

         2. Nonprofit organizations’ sites also can be accessed. The International Rescue Committee’s Web site, Refugee Info, can be accessed for information about lodging, services, and food in a number of different European cities. In Wired, December 5, 2015, Rey Rodrigues, the organization’s technology coordinator, states, “We’re trying to reach as many people in as many spots as possible, to make sure it’s not outdated information. . . . My team then goes in to map those services and validate it across peer groups in each city.”

      5. The next morning, it may be time to move on toward the ultimate destination, and again smartphones play a useful role.

         1. Investigative journalist Matthew Brunwasser wrote in the New York Times, August 25, 2015, that emigrants “share photos and videos of their journeys taken on their smartphones” with Facebook groups such as How to Emigrate to Europe, which has over 39,000 members.

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            • Analogy to eBay

         2. In The Telegraph, September 20, 2015, reporters Josie Ensor and Magdy Samaan describe a 120,000-member Facebook group, Karajat Al Mushuntiteen (Travelers Platform), as “an eBay or one-stop shop for migrants” from Africa and the Middle East. On this site, members provide maps with “the best routes and good stopping points on the way.” When one route is closed off, this is noted, and new options are suggested. •

            [SHOW A VISUAL AID OF EMIGRANTS USING THEIR PHONES TO TAKE A PICTURE OF A MAP.]

            [TRANSITION We have seen how emigrants use smartphones to take care of daily needs. Next, let’s look at uses of these phones in riskier situations.]

3. Smartphones help emigrants deal with danger.

   1. One problem is coping with traffickers.

      1. In his Business Insider article, Rob Price noted that thanks to apps such as Google Maps, “refugees are able to make their own way like never before, without having to rely on the high prices and often horrendous conditions offered by people-traffickers.”

      2. In the previously cited New York Times, article, Mohammed Haj Ali of the Adventist Development and Relief Agency concurs that “the traffickers are losing business because people are going it alone, thanks to Facebook.”

      3. Smartphones also provide vital information for emigrants who decide to rely on traffickers for all or part of their journey.

         • Use of analogy that will be familiar to audience

         1. Many members of our class have relied on reviews on sites such as Uber and Yelp to make decisions as consumers. •

         2. And according to social media manager Alessandra Ram in Wired, December 5, 2015, social media allows migrants to review trafficking services and the opportunity to compare prices. Matthew Brunwasser, previously cited, provides an example of one trafficker who offered a half-price discount for young children and received thirty-nine Facebook “likes.”

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         3. In a September 11, 2015, CNBC article, Kate Coyer, director of the Civil Society and Technology Project at Central European University, indicates that although online tools may not bring an end to trafficking, they can reduce the “costs and dangers of trafficking.”

   2. A second danger is crossing the high seas, often in substandard and overcrowded watercraft.

      1. In the World Post, October 14, 2015, International Rescue Committee press manager Paul Donohoe reports that “the mobile phone has also become a ‘fundamental’ tool in surviving the harrowing water-crossing from Turkey to Greece, which has claimed almost 3,000 lives in 2015 alone, according to the U.N. Human Rights Council.”

         • Visual representation of unsafe watercraft

         [SHOW A VISUAL AID OF AN OVERCROWDED RAFT AT SEA.] •

      2. In The Independent, September 3, 2015, reporter Lizzie Dearden related the story of one twenty-year-old emigrant, Firas (the author kept his real name private), describing his experience on a boat that headed to Greece only to have the engine die after one half hour at sea:

         • A narrative shows the importance of smartphones.

         Quickly the boat became full of water and started to sink. . . . So I sent a Whatsapp message giving my GPS and asking them [the Greek coast guard] to help us. . . . Me and my three friends from Syria jumped into the sea. We didn’t have any life jackets, just two children’s rubber rings for the four of us. . . . The water was very cold, and the waves were very strong. . . . But I never lost my faith or my hope. . . . I was picked up by the coast guard after seven hours of swimming. . . . I’ve managed to call my mother and tell her I made it. •

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      3. Sometimes a smartphone can literally make the difference between life and death.

         • Use of “have learned” to signpost that the speech is wrapping up

         [TRANSITION Today, I hope you have learned more about how refugees are benefiting from the use of smartphones.] •

1. We have seen that smartphones are a prized possession for many migrants, how they help emigrants with the logistics of their journey through Europe, and how they are a valued asset in times of danger. •

   • Use of compelling anecdote for clincher

2. We’ll end with the experience of Mohamed, a twenty-seven-year-old former deejay, as related on October 3, 2015, by reporter Mallika Rao in the World Post. •

   1. He was adrift with fifty migrants in the Mediterranean Sea after their overcrowded boat lost its engine. Mohamed had the foresight to wrap his iPhone in sheets of plastic, and despite the waves, he was able to get a signal. He used Maps.me to track the group’s latitude and longitude and texted the coordinates to his cousin Danya in Hawaii.

      [SHOW A VISUAL AID OF A COORDINATES EXCHANGE VIA TEXT MESSAGE.]

   2. Danya’s family was able to contact the coast guard on the Greek island of Chios. These are the texts that were sent to Mohamed:

      [SHOW A VISUAL AID OF THIS TEXT MESSAGE: “WE ARE ON THE PHONE WITH THE COAST GUARD. THEY ARE COMING.”]

      [SHOW A VISUAL AID OF THIS TEXT MESSAGE: “THEY SAID THEY CAN SEE YOU.”]

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   3. After the coast guard transported Mohamed and his group to Chinos, he soon found a hairdryer to dry the ports on his phone and sent Danya a Facebook message explaining how they had survived.