Chapter 20 Review

“Several heads are better than one.”

An effective group discussion requires skillful leadership and constructive participation. The leader must manage key elements of group dynamics, including the flow of the discussion. She or he has to ensure that all perspectives receive consideration, encourage participation, keep the group on task, and minimize interpersonal conflict. In terms of group members, the most effective focus on task- and maintenance-oriented roles and avoid self-oriented ones. They actively share their ideas, consider one another’s viewpoints, constructively participate, and help the group reach a sound decision—perhaps through the five-step reflective-thinking process.

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Groups may present their findings in a symposium, during which each member presents part of the group’s message. At other times, the group may use a panel discussion format, in which there is less formal structure and more give-and-take among members. In either case, thorough preparation will allow each member to know who will present which topics.

If you’re called on to deliver a presentation for your entire group, preparation will again help ensure that you’re accurately reflecting the group’s decisions, opinions, or findings. Be sure to get input from other group members while preparing the presentation, and acknowledge other members’ viewpoints as you’re giving the speech.

LaunchPad for Speak Up offers videos and encourages self-assessment through adaptive quizzing. Look for the check icon and play icon throughout the chapter for adaptive quizzing and online video activities.

Key Terms

small group 610

group dynamics 610

designated leader 612

implied leader 612

emergent leader 612

groupthink 617

heterogeneity 621

homogeneity 621

reflective-thinking process 628

symposium 630

panel discussion 631

moderator 631

panelist 631

Review Questions

  1. Question

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  2. Question

    x1S4YIA1B0ebzoL4GcMMMvJxxbssWvE3E4OtxF3TzJxbxad9XzlnXRvJ74mhpmP4iGou4w==

  3. Question

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  4. 635

    Question

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  5. Question

    5GkSc3zkNafjlSTLsllK+xu/aIL1AcnC5m5AGOeVJ3+gvVRgT/BJFA49gMNgWOnP+S8sfpYiTTCIpPHUJiRyPlGFG0IlAbSWXKtS5eenS/Gfrua6Bo2KsSQKG9tcZXrRyvJvefM+yzGBtghTL2j65Q==
    Explain the five steps of the reflective-thinking process.

  6. Question

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Critical Thinking Questions

  1. Question

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  2. Question

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    If you are participating in a group for this speech course, are you performing task-oriented roles, maintenance-oriented roles, or self-oriented roles? Do your roles change depending on the nature and circumstances of the group you are in?

  3. Question

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    How might the reflective-thinking process for groups help you make better decisions on an individual basis?

Activities

  1. Question

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    Chapter 20 - Activity Question 1

  2. Question

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    Chapter 20 - Activity Question 2

  3. Question

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    Chapter 20 - Activity Question 3