Possible acceptable answers might include ideas similar to the following: Rafaela’s phone hurts her credibility as a speaker and her delivery. It goes off two different times during her speech, creating a distraction for the audience (external noise). In addition, she takes time to check the screen, which can make audience members perceive that she is more interested in her phone than in the audience or her topic. Rafaela should have apologized and turned off the phone after it rang the first time. Or better yet, since she does not need her phone during the speech, there is no need to have it in the front of the room. Whether a speaker has their phone or it is back at their seat, it should be turned off or on silent when she (or other students) are speaking.