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Selected Bibliography

Technical Communication

Alley, M. (2009). The craft of scientific writing (3rd ed.). New York, NY: Springer Science and Business Media.

Barker, T. (2003). Writing software documentation: A task-oriented approach (2nd ed.). New York, NY: Longman.

Barnum, C. (2011). Usability testing essentials: Ready, set . . . test. Burlington, MA: Elsevier.

Beech, J. R. (2009). How to write in psychology: A student guide. Chichester, UK: Wiley-Blackwell.

Beer, D. F., & McMurrey, D. F. (2013). A guide to writing as an engineer (4th ed.). New York, NY: Wiley.

Brusaw, C. T., Alred, G. J., & Oliu, W. E. (2011). Handbook of technical writing (10th ed.). New York, NY: St. Martin’s.

Day, R. A., & Gastel, B. (2011). How to write and publish a scientific paper (7th ed.). Santa Barbara, CA: Greenwood.

Heath, R. L., & O’Hair, H. D. (2009). Handbook of risk and crisis communication. New York, NY: Routledge.

Kontaxis, J. M. (2008). Rapid documentation of policies and procedures—The handbook. Hackensack, NJ: Benchmark Technologies International.

Lundgren, R. E., & McMakin, A. H. (2013). Risk communication: A handbook for communicating environmental, safety, and health risks (5th ed.). Hoboken, NJ: IEEE Press/Wiley.

Neuliep, J. W. (2011). Intercultural communication: A contextual approach (5th ed.). Thousand Oaks, CA: Sage.

Robinson, M. S., Stoller, F. L., Costanza-Robinson, M. S., & Jones, J. K. (2008). Write like a chemist: A guide and resource. New York, NY: Oxford University Press.

Rude, C., & Eaton, A. (2010). Technical editing (5th ed.). New York, NY: Longman.

Schriver, K. A. (1997). Dynamics in document design. New York, NY: Wiley.

Smith, C. F. (2010). Writing public policy: A practical guide to communication in the policy making process (2nd ed.). New York, NY: Oxford University Press.

Tullis, T., & Albert, B. (2013). Measuring the user experience: Collecting, analyzing, and presenting usability metrics. Waltham, MA: Morgan Kaufmann.

Van Laan, K. (2013). The insider’s guide to technical writing. Laguna Hills, CA: XML Press.

Varner, I., & Beamer, L. (2010). Intercultural communication in the global workplace (5th ed.). Boston, MA: McGraw-Hill/Irwin.

Ethics and Legal Issues

Arnold, D. G., Beauchamp, T. L., Bowie, N. E., & Arnold, D. (2012). Ethical theory and business (9th ed.). Upper Saddle River, NJ: Pearson.

Ess, C. (2013). Digital media ethics. Malden, MA: Polity Press.

Gillespie, T. (2007). Wired shut: Copyright and the shape of digital culture. Cambridge, MA: MIT Press.

Litman, J. (2006). Digital copyright. Amherst, NY: Prometheus Books.

Markel, M. (2000). Ethics and technical communication: A synthesis and critique. Stamford, CT: Greenwood.

Velasquez, M. G. (2011). Business ethics: Concepts and cases (7th ed.). Upper Saddle River, NJ: Pearson.

Wilson, L. (2013). Fair use, free use and use by permission: How to handle copyrights in all media. New York, NY: Allworth Press.

Collaborative Writing and Project Management

Brown, M. K., Huettner, B., & James-Tanny, C. (2007). Managing virtual teams: Getting the most from wikis, blogs, and other collaborative tools. Plano, TX: Wordware Publishing.

Davis, B. (Ed.). (2009). 97 things every project manager should know: Collective wisdom from the experts. Sebastopol, CA: O’Reilly.

Dinsmore, P. C., & Cabanis-Brewin, J. (Eds.). (2010). The AMA handbook of project management (3rd ed.). New York, NY: Amacom.

Duarte, D. L., & Snyder, N. T. (2006). Mastering virtual teams: Strategies, tools, and techniques that succeed (3rd ed.). San Francisco, CA: Jossey-Bass.

Hackos, J. (2007). Information development: Managing your documentation projects, portfolio, and people. Indianapolis, IN: Wiley.

Hamilton, R. L. (2009). Managing writers: A real world guide to managing technical documentation. Laguna Hills, CA: XML Press.

Hewett, B. L., & Robidoux, C. (2010). Virtual collaborative writing in the workplace: Computer-mediated communication technologies and processes. Hershey, PA: Information Science Reference.

Mantel, S. J., Meredith, J. R., Shafer, S. M., & Sutton, M. M. (2010). Project management in practice (4th ed.). Hoboken, NJ: Wiley.

Sadowski-Raster, G., Dysters, G., & Sadowski, B. M. (2006). Communication and cooperation in the virtual workplace: Teamwork in computer-mediated communication. Northampton, MA: Edward Elgar.

Stellman, A., & Greene, J. (2009). Beautiful teams. Sebastopol, CA: O’Reilly.

Research Techniques

Cargill, M., & O’Connor, P. (2013). Writing scientific research articles: Strategy and steps (2nd ed.). Oxford, UK: Wiley-Blackwell.

Fink, A. (2012). How to conduct surveys: A step-by-step guide (5th ed.). Thousand Oaks, CA: Sage.

Flick, U. (2007). Managing quality in qualitative research. Thousand Oaks, CA: Sage.

Gentle, A. (2012). Conversation and community: The social web for documentation (2nd ed.). Laguna Hills, CA: XML Press.

Gray, D. E. (2013). Doing research in the real world (3rd ed.). London, UK: Sage.

Mathewson, J., Donatone, F., Fishel, C., Rubin, H. J., & Rubin, I. S. (2010). Audience, relevance, and search: Targeting web audiences with relevant content. Upper Saddle River, NJ: IBM Press.

Rubin, H. J., & Rubin, I. S. (2011). Qualitative interviewing: The art of hearing data (3rd ed.). Thousand Oaks, CA: Sage.

Willis, G. B. (2005). Cognitive interviewing: A tool for improving questionnaire design. Thousand Oaks, CA: Sage.

Wolcott, H. F. (2009). Writing up qualitative research (3rd ed.). Thousand Oaks, CA: Sage.

Usage and General Writing

The American Heritage guide to contemporary usage and style. (2005). Boston, MA: Houghton Mifflin.

Elster, C. H. (2010). The accidents of style. New York, NY: St. Martin’s.

Kohl, J. R. (2008). The global English style guide: Writing clear, translatable documentation for a global market. Cary, NC: SAS Institute.

Lynch, J. (2009). The lexicographer’s dilemma: The evolution of “proper” English from Shakespeare to South Park. New York, NY: Walker.

O’Conner, P. T., & Kellerman, S. (2009). Origins of the specious: Myths and misconceptions of the English language. New York, NY: Random House.

Plotnik, A. (2009). Spunk & bite: A writer’s guide to punchier, more engaging language & style. New York, NY: Random House.

Ritter, R. M. (2005). New Hart’s rules: The handbook of style for writers and editors. Oxford, UK: Oxford University Press.

Strunk, W., & White, E. B. (1999). The elements of style (4th ed.). Boston, MA: Allyn & Bacon.

Weiss, E. H. (2005). The elements of international English style: A guide to writing correspondence, reports, technical documents, and Internet pages for a global audience. Armonk, NY: M. E. Sharpe.

Williams, J., & Bizup, J. (2013). Style: Lessons in clarity and grace (11th ed.). New York, NY: Longman.

Handbooks for Grammar and Style

Hacker, D., & Sommers, N. (2008). The Bedford handbook (8th ed.). Boston, MA: Bedford/St. Martin’s.

Lunsford, A. A. (2011). The St. Martin’s handbook (7th ed.). Boston, MA: Bedford/St. Martin’s.

Style Manuals

The Chicago manual of style (16th ed.). (2010). Chicago, IL: University of Chicago Press.

Coghill, A. M., & Garson, L. R. (2006). The ACS style guide: Effective communication of scientific information (3rd ed.). New York, NY: Oxford University Press.

Microsoft Corporation. (2012). Microsoft manual of style for technical publications (4th ed.). Redmond, WA: Author.

Publication manual of the American Psychological Association (6th ed.). (2010). Washington, DC: American Psychological Association.

Style Manual Committee, Council of Science Editors. (2006). Scientific style and format: The CSE manual for authors, editors, and publishers (7th ed.). Reston, VA: Author.

U.S. Government Printing Office style manual: An official guide to the form and style of federal government printing (30th ed.). (2010). Washington, DC: Author.

Graphics, Design, and Web Pages

Amare, N., & Manning, A. (2013). A unified theory of information design: Visuals, text & ethics. Amityville, NY: Baywood.

Brumberger, E. R., & Northcut, K. M. (2013). Designing texts: Teaching visual communication. Amityville, NY: Baywood.

Cairo, A. (2012). The functional art: An introduction to information graphics and visualization. Berkeley, CA: New Riders.

Cohen, S. (2009). From design into print: Preparing graphics and text for professional printing. Berkeley, CA: Peachpit.

Crum, M., & Turner, M. L. (2008). The complete idiot’s guide to graphic design. New York, NY: Alpha Press.

DeLoach, S. (2013). CSS to the point. Atlanta, GA: ClickStart.

Dougherty, B., & Celery Design Collaborative. (2008). Green graphic design. New York, NY: Allworth Press.

Eccher, C. (2010). Professional web design: Techniques and templates (4th ed.). Boston, MA: Cengage Learning.

Few, S. (2012). Show me the numbers: Designing tables and graphs to enlighten (2nd ed.). Burlingame, CA: Analytics Press.

Kirkham, H., & Duman, R. C. (2009). The right graph: A manual for technical and scientific authors. Hoboken, NJ: Wiley.

Kostelnick, C., & Roberts, D. D. (2010). Designing visual language: Strategies for professional communicators (2nd ed.). Boston, MA: Allyn & Bacon.

Krug, S. (2006). Don’t make me think: A common sense approach to web usability (2nd ed.). Berkeley, CA: New Riders.

Lazar, J. (2006). Web usability: A user-centered design approach. Boston, MA: Pearson Addison Wesley.

Lehr, D. (2009). Technical and professional communication: Integrating text and visuals. Newburyport, MA: Focus Publishing/R. Pullins.

Lupton, E. (2010). Thinking with type: A critical guide for designers, writers, editors, & students (2nd ed.). New York, NY: Princeton Architectural Press.

Lynch, P. J., & Horton, S. (2009). Web style guide: Basic design principles for creating web sites (3rd ed.). New Haven, CT: Yale University Press.

MacDonald, M. (2011). Creating a web site: The missing manual (3rd ed.). Sebastopol, CA: O’Reilly.

Mazza, R. (2009). Introduction to information visualization. London, UK: Springer.

Nielsen, J., & Budia, R. (2012). Mobile usability. Berkeley, CA: New Riders.

Nielsen, J., & Pernice, K. (2010). Eyetracking web usability. Berkeley, CA: New Riders.

Obendorf, H. (2009). Minimalism: Designing simplicity. London, UK: Springer.

Parker, R. C. (2006). Looking good in print (6th ed.). Scottsdale, AZ: Paraglyph.

Pullin, G. (2011). Design meets disability. Cambridge, MA: MIT Press.

Shneiderman, B., & Plaisant, C. (2010). Designing the user interface: Strategies for effective human-computer interaction (5th ed.). Boston, MA: Addison-Wesley.

Sklar, J. (2011). Principles of web design. Boston, MA: Course Technology.

Teague, J. C. (2009). Speaking in styles: Fundamentals of CSS for web designers. Berkeley, CA: Sage.

Tufte, E. R. (1983). The visual display of quantitative information. Cheshire, CT: Graphics Press.

Tufte, E. R. (1990). Envisioning information. Cheshire, CT: Graphics Press.

Tufte, E. R. (1997). Visualizing explanations. Cheshire, CT: Graphics Press.

Williams, R. (2008). The non-designer’s design book: Design and typographic principles for the visual novice (3rd ed.). Berkeley, CA: Peachpit.

Wodtke, C., & Govella, A. (2009). Information architecture: Blueprints for the web (2nd ed.). Berkeley, CA: New Riders.

Woolman, M. (2009). 100s visual ideas: Color combinations. Richmond, UK: Angela Patchell Books.

Web 2.0 and Social Media

Bacon, J. (2012). The art of community: Building the new age of participation (2nd ed.). Sebastopol, CA: O’Reilly.

Buss, A., & Strauss, N. (2009). Online communities handbook: Building your business and brand on the web. Berkeley, CA: New Riders.

Evans, A., & Coyle, D. (2010). Introduction to Web 2.0. Boston, MA: Prentice Hall.

Evans, D. (2008). Social media marketing: An hour a day. Indianapolis, IN: Wiley.

Gentle, A. (2009). Conversation and community: The social web for documentation. Fort Collins, CO: XML Press.

Harnett, M. (2010). A quick start guide to podcasting: Creating your own audio and visual materials for iPods, Blackberries, mobile phones and websites. Philadelphia, PA: Kogan Page Limited.

Howard, T. (2010). Design to thrive: Creating social networks and online communities that last. Burlington, MA: Morgan Kaufmann.

Rich, J. R. (2009). Blogging for fame and fortune. Newburgh, NY: Entrepreneur Press.

Sagolla, D. (2009). 140 characters: A style guide for the short form. Hoboken, NJ: Wiley.

Shih, C. (2010). The Facebook era: Tapping online social networks to build better products, reach new audiences, and sell more stuff (2nd ed.). Boston, MA: Pearson.

Job-Application Materials

Baron, C. L. (2009). Designing a digital portfolio (2nd ed.). Indianapolis, IN: New Riders.

Bolles, R. N. (2013). What color is your parachute 2014 edition: A practical manual for job-hunters and career-changers. Berkeley, CA: Ten Speed Press.

Greene, D. (2008). Get the interview every time: Proven strategies from Fortune 500 hiring professionals. New York, NY: Kaplan.

Lester, A. (2009). Land the tech job you love. Raleigh, NC: Pragmatic Bookshelf.

Myers, D. R. (2009). The graphic designer’s guide to portfolio design (2nd ed.). Hoboken, NJ: Wiley.

Oral Presentations

Atkinson, C. (2010). The backchannel: How audiences are using Twitter and social media and changing presentations forever. Berkeley, CA: New Riders.

Bradbury, A. (2010). Successful presentation skills: Build confidence; understand body language; use visual aids effectively (4th ed.). Philadelphia, PA: Kogen Page.

Bunzel, T, (2010). Tools of engagement: Presenting and training in a world of social media. San Francisco, CA: Pfeiffer.

Gallo, C. (2010). The presentation secrets of Steve Jobs: How to be insanely great in front of any audience. New York, NY: McGraw Hill.

Zwickel, S. B., & Pfeiffer, W. S. (2006). Pocket guide to technical presentations and professional speaking. Upper Saddle River, NJ: Pearson Prentice Hall.

Proposals and Grants

Freed, R. C., Freed, S., & Romano, J. (2010). Writing winning business proposals: Your guide to landing the client, making the sale, persuading the boss (3rd ed.). New York, NY: McGraw-Hill.

Hamper, R. J., & Baugh, L. (2011). Handbook for writing proposals (2nd ed.). New York, NY: McGraw-Hill.

Miner, J. T., & Miner, L. E. (2008). Proposal planning & writing (4th ed.). Westport, CT: Greenwood Publishing.

Pugh, D. G., & Bacon, T. R. (2005). Powerful proposals: How to give your business the winning edge. New York, NY: American Management Association.