EXERCISE 2

Printed Page 16

EXERCISE 2

Read more about memos in Ch. 14.

  • Locate an owner’s manual for a consumer product, such as a coffee maker, bicycle, or hair dryer. In a memo to your instructor, discuss two or three decisions the writers and designers of the manual appear to have made to address audience-related factors, purpose-related factors, or document-related factors. For instance, if the manual is printed only in English, the writers and designers presumably decided that they didn’t have the resources to create versions in other languages.