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This chapter discusses definitions, descriptions, and instructions. The first step is to define these three terms:
Although each can appear independently, definitions, descriptions, and instructions are often presented together in a set of product information. For instance, a store that sells building materials for homeowners might create a product-information set about how to lay a brick patio. In this set might be definitions of tools (such as a mason’s line), descriptions of objects (such as different types of edging materials, including plastic, metal, masonry, and wood), and step-by-step instructions for planning, laying, and maintaining the patio.
Regardless of your field, you will write definitions, descriptions, and instructions frequently. Whether you are communicating with other technical professionals, with managers, or with the public, you must be able to define key concepts, describe processes, and explain how to carry out tasks.