Which statement best describes the primary challenge of technical communication?

Which statement best describes what technical communication is?

What is a significant difference between writing you do at school and writing you do in the workplace?

Which statement about the factors you must consider in technical communication is correct?

Which purpose is NOT a likely reason to write a technical document?

Which of these statements identifies a characteristic of a technical document?

Which of these statements does NOT identify a characteristic of a technical document?

Which statement describes a well-conceived technical document that demonstrates the measure of excellence known as conciseness?

Which of these is NOT a measure of excellence in technical communication?

Technical communication can be challenging. Some measures of excellence in technical documents might seem to be at odds with others. Which two measures of excellence below could potentially conflict with each other?

Which of these traits is NOT a quality that successful workplace communicators typically possess?

Which of these statements about the abilities needed to be a successful workplace communicator is true?

What do several recent surveys of employers tell us about the skills new employees should have?

Which of these statements about career opportunities is NOT true?

Which statement about the skills of successful workplace communicators is true?

Which term provides the best definition of the moral standard of justice?

Which of the items below is NOT one of the four moral standards that will help you think through ethical dilemmas?

You are weighing the short-term effects of firing an underperforming employee against the long-term effects. What moral standard are you using to analyze the situation?

Which statement about the four moral standards is true?

Which statement about making ethical decisions is true?

Which of the following is NOT an accepted foundation for ethical standards?

Which of the following is NOT an obligation of an employee toward his or her employer?

You are a salaried employee in Missouri. You have worked your expected hours for the day and your co-workers have gone home, but you stay on the phone with a company client in California until the client’s questions have been answered. What quality are you most showing to your employer by continuing the call?

Which statement about ethical obligations toward the public is true?

Your obligations as an employee are counterparts of enjoying what?

Which statement is correct?

You wrote an assignment for a communication class in which you analyzed the logos of four companies that make athletic shoes. Which action would most likely NOT be acceptable under the fair-use doctrine?

Which of these is a written or oral statement that a product has a particular feature or can perform a particular function?

What description best summarizes a company’s responsibilities in producing technical communication regarding a product?

Which four areas of law are most relevant to communicating technical information in a legal and ethical manner?

If there is a serious ethical issue in your company and you are thinking of blowing the whistle about it, which of the four moral standards should you consider most thoroughly?

Which of the following is the best example of a company that has made ethics an important part of company culture?

Which of these statements is NOT true of companies with strong ethical cultures?

Which statement, appearing in the code of ethics for an engineering company, would be most effective at promoting ethical conduct?

Which of the following actions is an example of whistle-blowing?

Which statement is a helpful guideline for using social media?

Which of these is NOT a helpful guideline for using social media?

Which of these online behaviors is NOT ethically sound?

Which of the following is true about laws relative to social media in the workplace?
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Your company wishes to export a product to France, which is a member of the European Union. Which of the following laws must the product comply with?

You are writing a press release about a new communication tool intended for senior executives in the Middle East. Your client, a company based in that region, states that your target audience includes only men, since in his culture women cannot become executives. Which of the following is the most ethical way to handle this situation?

Which of these is NOT a type of misleading statement?

Which of these is an example of using design to highlight important ethical and legal information?

Which of these is NOT an effective principle for ethical communication?

Which of these statements explains why unclear communication can be unethical?

You work for Adams Technologies, which designs and builds electronics. You have been asked to give a presentation about manufacturing to the local chapter of a professional organization for electrical engineers. One potential topic to discuss is a new component assembler built by SimCo, which is owned by your spouse’s parents. Which statement reflects the ethical situation here?

Why is acknowledging the assistance of others on a document project an ethical issue?

Which of these is NOT a step in the writing process?

When you have a document to write, how much of your time might you expect to spend on planning?

You work in the human resources department of JJB, a regional chain of sporting-goods stores. Your department wants to implement an employee-wellness program, both to improve employees’ health and to lower JJB’s insurance costs. You are writing a description of the wellness plan that the CEO must approve before the plan can start. The CEO has expressed reservations about the program based on his libertarian belief that people are responsible for their own choices and that authorities should not meddle in people’s lives. Knowing this about the CEO, what should you do in your report?

You are writing a recommendation report for your company’s executive team about whether to invest in an expensive content-management system. You are not well acquainted with the team members or their preferences. What is likely to be most helpful to you as you plan the document?

Why is it important to choose software for a writing project carefully?

The answer to which question will best help you decide the form that your document should take?

When you are ready to research information about your subject, what approach should you take?

What is something that a document template is NOT able to provide?

What about software spell-checkers makes them incomplete tools for proofreading?

Which statement about revising your document is true?

Which of these is NOT a key topic to consider when revising?

When you are editing your document to ensure that the tone is appropriate, what are you focusing on most closely?

Which of these statements is true?

Which of these statements does NOT identify an advantage of working collaboratively?

Which of these statements does NOT identify a disadvantage of collaboration?

In what way can collaboration help acclimate a new employee to an organization?

Which of these statements provides effective advice on managing large projects?

Which of these recommendations is likely to help you listen effectively in a meeting with co-workers?

You have been assigned to a team in your technical-communication class. Each team must pick a topic for the recommendation report, which is a collaborative project worth a significant part of your semester grade. As you are discussing potential projects, John suggests a topic that is interesting but is too large to complete in the time available in the semester. Which statement represents the most effective way to critique John’s idea?

Which of the following is NOT likely to help you set an effective agenda for your team?
MC: Which of the following is an indication that your team meeting is efficient?

Which of these statements about using electronic tools for collaboration is correct?

After a potential customer surprised your company with an unexpected sales opportunity, you are working with a team to create a proposal. There are five people on your team, each in a different time zone, and you have two days to complete the document. Which tool is most likely to help you address the challenges of collaboration on this project?

Your boss has asked you to organize and participate in a videoconference with staff at the company’s site halfway across the country. You have never conducted a videoconference and are nervous about the experience. Which of the following is NOT an important detail to consider as you prepare for the videoconference?

Which method is best able to provide a synchronous-communication experience?

A wiki would NOT be appropriate in creating which of the following documents?

Which feature of word-processing programs is least helpful for collaborative writing?

Virtual collaboration tools such as IBM Sametime, Adobe Creative Cloud, and Microsoft Lync share certain traits. Which of those traitsis most important for protecting your company’s intellectual property?

Which of these statements about the effect of gender on collaboration is true?

If you are a man, what is something you can do to cultivate the collaboration skills commonly associated with women?

If you are a woman, what is something you can do to cultivate the aptitudes commonly associated with men?

According to the text, in collaborating with team members from a different culture, which of the following statements do you NOT need to keep in mind?

Which statement about collaborating with team members from a different culture is true?