00:02 [TITLE] Defensive climate

00:06 [ MAN #1, WOMAN #1, MAN #2 and WOMAN #2 sit at table; WOMAN #3 stands between MAN #2 and WOMAN #2. All have notes.] WOMAN #1: Okay. Let's get the updates on your various projects for this new wing. Let's start with construction. How's that going?

00:13 WOMAN #2: Construction is great. We're on track with the budget, and the structure is up. The only issue is just with the heating and cooling system.

00:20 WOMAN #1: Mmmm.

00:21 [to WOMAN #2] MAN #1: The only issue?

00:22 WOMAN #2: Just some imbalances.

00:22 MAN #1: What about the blueprints?

00:23 WOMAN #2: Wait.

00:23 MAN #1: The ones I've been waiting for for over a week?

00:24 WOMAN #2: Aren't you in charge of the parking lot?

00:26 MAN #1: Excuse me, you're in construction.

00:27 [simultaneously with two lines below] WOMAN #2: Right, construction of the building. The parking lot is your responsibility.

00:28 [simultaneously with line above and line below] MAN #1: Or are you not qualified for that capacity. I've been waiting for a week!

00:28 [simultaneously with two lines above] WOMAN #1: Okay, okay, guys. I believe you guys are supposed to be working… hey!

00:32 WOMAN #3: What is this, couple's therapy? Can we move on?

00:34 [ MAN #2 laughs.]

00:36 [talking to WOMAN #3] WOMAN #1: Right, okay. Fine. Electrical outlets. [looking at WOMAN #2 and MAN #1] You guys are just going to have to sort it out later.

00:39 [talking over WOMAN #1, to WOMAN #2, pointing] MAN #1: You. I need those blueprints tomorrow.

00:40 [talking to WOMAN #3, more emphatically] WOMAN #1: Electrical outlets?

00:40 WOMAN #3: They're in the wrong spot.

00:41 WOMAN #1: They're in the wrong spot?

00:41 WOMAN #3: They're by the door and they're supposed to be in the back end of the office so we can put a desk there.

00:45 WOMAN #1: Well, move them.

00:46 WOMAN #3: I … that's not my job. That is construction. To construct it correctly according to the plan.

00:50 WOMAN #1: Okay, clearly there's some sort of communication, miscommunication happening here?

00:51 [simultaneously with line above, to WOMAN #3] WOMAN #2: You needed to let me know if there was an issue with the construction --

00:53 [to WOMAN #2] WOMAN #3: I gave you the plan.

00:53 WOMAN #2: -- so I could have dealt with it sooner.

00:55 WOMAN #3: I gave you the plan. This is not my problem.

00:56 WOMAN #1: Look. It's a problem. We've got to fix it. We're already behind schedule. Come on, guys. Furnishings? Are the tables and chairs in?

01:03 MAN #2: We're a week late. I mean --

01:05 WOMAN #1: A week late?

01:06 MAN #2: Only the first floor has all that stuff --

01:06 [to MAN #2] WOMAN #3: How hard is it to order out of a magazine? Seriously, what is the problem?

01:10 MAN #2: That is not my fault. It's being delayed.

01:11 [simultaneously with other conversation, to WOMAN #2] MAN #1: Excuse me, yoo-hoo! Do you have any idea what you're doing?

01:14 [simultaneous conversation with MAN #1] WOMAN #2: You have the architect's plans. I'm not responsible for the parking lot at all.

01:14 [to WOMAN #3] MAN #2: And did I ask you anything when your stuff was --

01:15 [to everyone] WOMAN #1: Hey, hey, hey! Guys! Everybody!

01:16 [to MAN #2] WOMAN #3: How can we do our job if no one else is doing it?

01:19 [to WOMAN #3] MAN #2: I'm doing my job to the best of my ability.

01:21 [to MAN #2] WOMAN #3: Oh, to the best of your ability! That's saying a lot.

01:21 [To everyone] WOMAN #1: Listen up! We are really behind schedule, we've got a lot of problems, and all I'm hearing is a bunch of whiners. Let's get this fixed. We're meeting again next week, and I don't want to hear about this. I want to hear that everything is fixed and everything is on schedule and we're under budget, all right?

01:40 [TEXT ONSCREEN] Defensive climate: A communication climate in which the people involved feel threatened.