00:01 [ONSCREEN] Transactional communication model

00:06 [MAN and WOMAN sit at a restaurant table looking at menus. WAITRESS stands between them with a pad of paper in her hand.] WAITRESS: Good evening. In addition to our menu, we do have some specials this evening. We have -- for a salad, we have an heirloom beet salad…

00:15 [WOMAN and MAN look disgusted. WAITRESS sees their faces] WAITRESS: …On a bed of arugula with goat cheese rounds. We also have a pumpkin bisque soup this evening.

00:23 [WOMAN and MAN continue to make disgusted faces. WOMAN looks up at waitress] WAITRESS: And in terms of entrees we do have grilled scallops on a bed of spinach and…

00:31 [WOMAN shakes her head, WAITRESS pauses] WAITRESS: …polenta. We also have roasted chicken with Fingerling potatoes…

00:36 [WOMAN and MAN continue to look disgusted. WOMAN shakes her head again. WAITRESS deliberately looks at them for their reactions.] WAITRESS: …and asparagus. And there's also a pork loin with couscous topped with a mango pineapple salsa.

00:43 [WOMAN and MAN look at each other and look pleased] WAITRESS: A-ha. Okay, I assume that you will both be interested in having the pork loin this evening.

00:49 [WOMAN looks at WAITRESS and nods.] WAITRESS: Lovely. It's highly recommended by the chef.

00:58 [ONSCREEN] Transactional communication model: A depiction of communication where each participant equally influences the communication behavior of the other participants.