00:02 [TITLE] Selective listening

00:06 [Two men sit on couch.] MAN: Mrs. Williams, I have your messages from this morning. You've got a 2pm meeting this afternoon with management to discuss marketing… uh, a gentleman named Jerry called earlier, and Mr. Mora wants

00:21 [interrupts MAN] WOMAN: I'm sorry - wait? Jerry called? What time did he call?

00:23 MAN: Uh, about 12, 12:30

00:25 WOMAN: And what was his message?

00:28 MAN: He was calling about dinner. He made reservations downtown. He left his number. Do you want to

00:31 WOMAN: Yes, that'd be great. Thank you. Thanks.

00:35 MAN:Sure.

01:11 [TEXT ONSCREEN] Selective listening: Listening that captures only parts of a message (those that are the most interesting to the listener) and dismisses the rest.