Direct quotations of a person’s words, whether spoken or written, must be in quotation marks.
Do not use quotation marks around indirect quotations. An indirect quotation reports someone’s ideas without using that person’s exact words.
Sometimes you quote only a phrase within an indirect quotation.
Exercise: Quotation marks 1
Exercise: Quotation marks 2
Related topics:
Periods and commas with quotation marks
Colons and semicolons with quotation marks
Question marks and exclamation points with quotation marks
Quotation marks for titles of works
Introducing quotations