Writing Correspondence to Multicultural Readers

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For more about cultural variables, see Ch. 4, p. 63. [[[LP x-ref: For more about cultural variables, see “Communicating Across Cultures” in Ch. 4. ]]]

The four types of business correspondence discussed in this chapter are used in countries around the world. The ways they are used, however, can differ significantly from the ways they are used in the United States. These differences fall into three categories:

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Try to study business correspondence written by people from the culture you will be addressing. When possible, have important documents reviewed by a person from that culture before you send them.