I’d like to thank the academic reviewers who have read this book in every edition and who have provided suggestions, criticisms, references, and encouragement. They have all made this a better book. I want to mention especially those who have reviewed this edition:

Phyllis Acadia, Capella University

Sandra Barrueco, The Catholic University of America

Tracy Bartel, Chatham University

Patricia Bellas, Irvine Valley College

Joanne Benjamin, San Diego City College

Kate Byerwalter, Grand Rapids Community College

Katherine Cloutier, Michigan State University

Julia Conrad, Colorado Mountain College-West Garfield Campus

Bret Cormier, Kentucky State University

Jennifer Cuddapah, Hood College

Linda Fayard, Mississippi Gulf Coast Community College

Christine Feeley, Suffolk County Community College

Phil Freneau, College of the Redwoods

Megan Geerdts, Rutgers University

Kim Glackin, Metropolitan Community College-Blue River

April Grace, Madisonville Community College

Misty Hicks, Missouri State University

Christine Hodges, Coastal Carolina University

Erica Holt, Germanna Community College

Christie Kaaland, Antioch University

Carol Kessler, Cabrini College

Donna Lutz, Hofstra University

Elisa Magidoff, Canada College and Skyline College

Christopher Magnuson, Ottawa University

Martha Mendez-Baldwin, Manhattan College

Mary Beth Miller, Fresno City College

Mary O’Boyle, Northeast Community College

Krista Paduchowski, University of Massachusetts-Lowell

Doug Pearson, Normandale Community College

John Prange, Irvine Valley College

Robert Sasse, Palomar College

Joseph Schroer, Miami University-Ohio

Alex Schwartz, Santa Monica College

Delar K. Singh, Eastern Connecticut State University

Jay Slosar, Chapman University

Sheila Smith, Foothill College

Randall Stiles, University of Nevada-Las Vegas

Michael Streppa, Montreat College

Michelle Wright, DePaul University

In addition, I wish to thank the instructors who participated in our survey. We’ve tried to apply the insights gained from their experiences with the last edition to make this new edition even better.

Andreea DiLorenzo, Monmouth University

Linda Fayard, Mississippi Gulf Coast Community College

Kim Glackin, Metropolitan Community College-Blue River

Misty Hicks, Missouri State University

Deborah Lewis, Miramar College

Christine Hughes Pontier, University of Miami

Lynn Shelley, Westfield State University

Glenda L. Smith, University of Alabama at Birmingham School of Nursing

Beth Bigler White, University of Tennessee

xxxi

The editorial, production, and marketing people at Worth Publishers are dedicated to meeting the highest standards of excellence. Their devotion of time, effort, and talent to every aspect of publishing is a model for the industry. I particularly would like to thank Stacey Alexander, Jessica Bayne, Tom Churchill, Betsy Draper, Lisa Kinne, Blake Logan, Bianca Moscatelli, Andrea Musick Page, Tracey Kuehn, Catherine Michaelsen, Katherine Nurre, Felicia Ruocco, Lauren Samuelson, Barbara Seixas, and Cecilia Varas.

New York, January 2015