Printed Page 22(cont.)
Professional E-mail
Tab 2: e-Page 1
Sample Document
The following example of a professional and readable e-mail uses plain language to explain specific instructions. Read the document and then answer the questions about its purpose and audience, tone, structure, and effectiveness.
Thinking Professionally
Question
What is the purpose of this document? How does the writing achieve that purpose?
Question
Describe the document’s tone. Is that tone appropriate for the audience?
Question
How does the structure of this document further its message?
Question
What is one change that would make this document even more effective? Why?