TABLE 7.1 MATCHING LISTENING FUNCTION TO SITUATION
LISTENING SITUATIONAPPROPRIATE LISTENING FUNCTION
A friend texts you to cancel your dinner plans because he has the flu.
  • comprehend
  • support
Your manager gives you a presentation detailing an upcoming project and how to best approach the client.
  • comprehend
A classmate challenges your position on a controversial topic during a group discussion.
  • comprehend
  • support
  • analyze
Your romantic partner, who is very insecure about his or her singing ability, sings your favorite song for you at your birthday party.
  • support
  • appreciate
A classmate with whom you're delivering a class presentation inquires as to whether her voice “still sounds funny” after she received Novocain during a dental checkup.
  • support
  • analyze
  • discern