CHAPTER REVIEW

288

CHAPTER11 REVIEW

Chapter Recap

CHAPTER RECAP

  • A small group is composed of three or more interdependent persons who share a common identity and come together to achieve a common goal.

  • Small groups develop in stages, which include forming, storming, norming, performing, and adjourning.

  • To achieve their goals, members of small groups balance group roles, build cohesiveness, establish norms, share responsibility, and manage physical space.

  • Your self influences how you communicate in a group, specifically your levels of communication apprehension or argumentativeness and even your culture and gender.

  • Virtual small groups are increasingly common at work or school. Though they come with specific challenges, you can overcome them by carefully planning the tools and messages you employ.

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LaunchPad for Choices & Connections offers unique video scenarios and encourages self-assessment through adaptive quizzing.

image LearningCurve adaptive quizzes

image How to Communicate video scenarios

image Video clips that illustrate key concepts

KEY TERMS

Small group, p. 266

Virtual small group, p. 268

Primary groups, p. 268

Secondary groups, p. 268

image Forming, p. 269

image Storming, p. 269

image Norming, p. 270

image Performing, p. 270

image Adjourning, p. 270

Formal roles, p. 271

Group roles, p. 271

Task roles, p. 272

Maintenance roles, p. 272

Egocentric roles, p. 273

Social loafing, p. 273

Cohesive group, p. 276

Norms, p. 276

Communication apprehension, p. 279

Argumentativeness, p. 280

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ACTIVITIES

For more activities, visit LaunchPad for Choices & Connections at macmillanhighered.com/choicesconnections2e.

  1. What’s Your Role?

    Question

    Choose a small group to which you belong (student club, community organization, or work group), and identify the formal and group roles you take on when you participate in the group (task, maintenance, or egocentric). In a one-page paper, explain when you take on different roles in the group, and how your role behaviors impact the group.

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    1. Choose a small group to which you belong (student club, community organization, or work group), and identify the formal and group roles you take on when you participate in the group (task, maintenance, or egocentric). In a one-page paper, explain when you take on different roles in the group, and how your role behaviors impact the group.

  2. Defining Group Norms

    Question

    In a small group (in person or online), brainstorm a list of ground rules that would be appropriate for a school study group. For example, “Be on time.” As a group, agree to the five most important ground rules. Present and critique the final lists with the rest of the class. What seems to be common in the lists? Did any group have a ground rule that you found surprising?

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    2. In a small group (in person or online), brainstorm a list of ground rules that would be appropriate for a school study group. For example, “Be on time.” As a group, agree to the five most important ground rules. Present and critique the final lists with the rest of the class. What seems to be common in the lists? Did any group have a ground rule that you found surprising?