Evaluating Group Performance

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Groups that intend to work together and meet on a regular basis should evaluate their decision-making performance periodically. By assessing how well the group makes decisions, achieves its goals, and solves problems, a group can identify and address areas that need improvement. When evaluating your group’s performance, it’s helpful to assess its overall effectiveness as well as the performance of individual members and leaders.

Albert Kowitz and Thomas Knutson (1980) have done extensive research evaluating groups as a whole. They recommend assessing three aspects of a group’s performance: the informational, the procedural, and the interpersonal.