Elevating Attention

The second thing you can try to improve your attention is to elevate it, by following these steps (Marzano & Arredondo, 1996). First, develop awareness of your attention level. During interpersonal interactions, monitor how your attention naturally waxes and wanes. Notice how various factors such as fatigue, stress, or hunger influence your attention. Second, take note of encounters in which you should listen carefully, but that seem to trigger low levels of attention. These might include interactions with parents, teachers, or work managers, or situations such as family get-togethers, classrooms, or work meetings. Third, consider the optimal level of attention required for adequate listening during these encounters. Fourth, compare the level of attention you observed in yourself versus the level of attention that is required, identifying the “attention gap” that needs to be bridged for you to improve your attention.

Finally, and most important, elevate your level of attention to the point necessary to take in the auditory and visual information you’re receiving. You can do this in several ways. Before and during an encounter, boost the salience of the exchange by reminding yourself of how it will impact your life and relationships. Take active control of the factors that may diminish your attention. When possible, avoid important encounters when you are overly stressed, hungry, ill, fatigued, or under the influence of alcohol—such factors substantially impair attention. If you have higher energy levels in the morning or early in the week, try to schedule attention-demanding activities and encounters during those times. If you find your attention wandering, practice mental bracketing, systematically putting aside thoughts that aren’t relevant to the interaction at hand. When irrelevant thoughts arise, let them pass through your conscious awareness and drift away without allowing them to occupy your attention fully.

Skills Practice

Elevating Attention

Focusing your attention during interpersonal encounters

  1. Identify an important person to whom you find it difficult to listen.
  2. List factors—fatigue, time pressure—that impede your attention when you’re interacting with this person.
  3. Before your next encounter with the individual, address factors you can control.
  4. During the encounter, increase the person’s salience by reminding yourself of his or her importance to you.
  5. As the encounter unfolds, practice mental bracketing to stay focused on your partner’s communication.

Question

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