[Model Answer] The five types of power currency are resource (material things), expertise (skills or knowledge), social network (family, friends, and acquaintances), personal (characteristics like being funny or attractive), and intimacy (sharing a close bond). The answer can be found on page 183.

[Model Answer] Skirting refers to a tactic in which a person avoids a conflict by changing the topic or joking about it. Sniping involves saying or doing something in a negative fashion, and then physically leaving the scene or refusing to interact further with the other person. The answer can be found on page 184.

[Model Answer] Numerous challenges prevent people from handling conflict successfully. First, self-enhancing thoughts cause people to selectively remember information that supports themselves and contradicts those with whom they are in conflict. Second, sudden-death statements and dirty secrets may either destroy a relationship outright or weaken its foundation. Third, serial arguments cause partners in longer-term relationships to rehash the same arguments over and over again without resolution. Fourth, the chilling effect prevents partners from broaching topics that may result in damaging repercussions such as violence. Finally, conflicts that are impossible to resolve result in the end of a relationship or a complete avoidance of that subject. The answer can be found on pages 193 - 196.