In times of crisis or disaster people of all faiths have sought the consolation of religion, but in the fourteenth century the official Christian Church offered little solace. While local clergy eased the suffering of many, a dispute over who was the legitimate pope weakened the church as an institution. In 1309 pressure by the French monarchy led the pope to move his permanent residence to Avignon in southern France. This marked the start of seven successive papacies in Avignon. Not surprising, all these popes were French — a matter of controversy among church followers outside France. Also, the popes largely concentrated on bureaucratic and financial matters to the exclusion of spiritual objectives.

In 1376 one of the French popes returned to Rome, and when he died there several years later Roman citizens demanded an Italian pope who would remain in Rome. The cardinals elected Urban VI, but soon regretted their decision. The cardinals slipped away from Rome and declared Urban’s election invalid because it had come about under threats from the Roman mob. They elected a French cardinal who took the name Clement VII (pontificate 1378–1394) and set himself up at Avignon in opposition to Urban. There were thus two popes, a situation that was later termed the Great Schism.

The powers of Europe aligned themselves with Urban or Clement along strictly political lines. France recognized the Frenchman, Clement; England recognized Urban. The rest of Europe lined up behind one or the other. In all European countries the common people were thoroughly confused about which pope was legitimate. In the end the schism weakened the religious faith of many Christians and brought church leadership into serious disrepute.

A first attempt to heal the schism led to the installation of a third pope and a threefold split, but finally a church council meeting at Constance (1414–1418) successfully deposed the three schismatic popes and elected a new leader, who took the name Martin V (pontificate 1417–1431). In the later fifteenth century the papacy concentrated on building up its wealth and political power in Italy rather than on the concerns of the whole church. As a result, many people decided that they would need to rely on their own prayers and pious actions rather than on the institutional church for their salvation.