6.5 Learning by Observation

LOQ 6-13 How does observational learning differ from associative learning? How may observational learning be enabled by mirror neurons?

observational learning learning by observing others.

modeling the process of observing and imitating a specific behavior.

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ALBERT BANDURA “The Bobo doll follows me wherever I go. The photographs are published in every introductory psychology text and virtually every undergraduate takes introductory psychology. I recently checked into a Washington hotel. The clerk at the desk asked, ‘Aren’t you the psychologist who did the Bobo doll experiment?’ I answered, ‘I am afraid that will be my legacy.’ He replied, ‘That deserves an upgrade. I will put you in a suite in the quiet part of the hotel’” (2005). A recent analysis of citations, awards, and textbook coverage identified Bandura as the world’s most eminent psychologist (Diener et al., 2014).
(Diener et al., 2014).

Cognition supports observational learning, in which higher animals learn without direct experience, by watching and imitating others. A child who sees his sister burn her fingers on a hot stove learns, without getting burned himself, that hot stoves can burn us. We learn our native languages and all kinds of other specific behaviors by observing and imitating others, a process called modeling.

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Picture this scene from an experiment by Albert Bandura, the pioneering researcher of observational learning (Bandura et al., 1961). A preschool child works on a drawing. In another part of the room, an adult builds with Tinkertoys. As the child watches, the adult gets up and for nearly 10 minutes pounds, kicks, and throws around the room a large, inflated Bobo doll, yelling, “Sock him in the nose. . . . Hit him down. . . . Kick him.”

The child is then taken to another room filled with appealing toys. Soon the experimenter returns and tells the child she has decided to save these good toys “for the other children.” She takes the now-frustrated child to a third room containing a few toys, including a Bobo doll. Left alone, what does the child do?

Compared with other children in the study, those who viewed the model’s actions were much more likely to lash out at the doll. Apparently, observing the aggressive outburst lowered their inhibitions. But something more was also at work, for the children often imitated the very acts they had observed and used the very words they had heard (FIGURE 6.9).

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Figure 6.9: FIGURE 6.9 The famous Bobo doll experiment Notice how the children’s actions directly imitate the adult’s.
Courtesy of Albert Bandura, Stanford University

image For 3 minutes of classic footage, see LaunchPad’s Video: Bandura’s Bobo Doll Experiment.

That “something more,” Bandura suggested, was this: By watching models, we vicariously (in our imagination) experience what they are experiencing. Through vicarious reinforcement or vicarious punishment, we learn to anticipate a behavior’s consequences in situations like those we are observing. We are especially likely to experience models’ outcomes vicariously if we identify with them—if we perceive them as

Functional MRI (fMRI) scans show that when people observe someone winning a reward, their own brain reward systems become active, much as if they themselves had won the reward (Mobbs et al., 2009). Even our learned fears may extinguish as we observe another safely navigating the feared situation (Golkar et al., 2013).

Mirrors and Imitation in the Brain

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In one of those quirky events that appear in the growth of science, researchers made an amazing discovery.

On a 1991 hot summer day in Parma, Italy, a lab monkey awaited its researchers’ return from lunch. The researchers had implanted a monitoring device in the monkey’s brain, in a frontal lobe region important for planning and acting out movements. The device would alert the researchers to activity in that region. When the monkey moved a peanut into its mouth, for example, the device would buzz. That day, the monkey stared as one of the researchers entered the lab carrying an ice cream cone in his hand. As the researcher raised the cone to lick it, the monkey’s monitor buzzed—as if the motionless monkey had itself made some movement (Blakeslee, 2006; Iacoboni, 2009). The same buzzing had been heard earlier, when the monkey watched humans or other monkeys move peanuts to their mouths.

mirror neuron a neuron that fires when we perform certain actions and when we observe others performing those actions; a neural basis for imitation and observational learning.

This quirky event, the researchers believed, marked an amazing discovery: a previously unknown type of neuron (Rizzolatti et al., 2002, 2006). In their view, these mirror neurons provided a neural basis for everyday imitation and observational learning. When a monkey grasps, holds, or tears something, these neurons fire. They likewise fire when the monkey observes another doing so. When one monkey sees, these neurons mirror what another monkey does. (Other researchers continue to debate the existence and importance of mirror neurons and related brain networks [Gallese et al., 2011; Hickok, 2014].)

It’s not just monkey business. Imitation occurs in various animal species, but it is most striking in humans. Our catchphrases, fashions, ceremonies, foods, traditions, morals, and fads all spread by one person copying another. Children and even infants are natural imitators (Marshall & Meltzoff, 2014). Shortly after birth, babies may imitate adultswho stick out their tongue. By 8 to 16 months, infants imitate various novel gestures (Jones, 2007). By age 12 months, they begin looking where an adult islooking (Meltzoff et al., 2009). And by 14 months, children imitate acts modeled on TV (Meltzoff & Moore, 1997). Even as 2½-year-olds, when many of their mental abilities are near those of adult chimpanzees, young humans surpass chimps at social tasks such as imitating another’s solution to a problem (Herrmann et al., 2007). Children see, children do.

Because of the brain’s responses, emotions are contagious. As we observe others’ postures, faces, voices, and writing styles, we unconsciously mimic them. And by doing that, we grasp others’ states of mind and we feel what they are feeling (Bernieri et al., 1994; Ireland & Pennebaker, 2010).

Seeing a loved one’s pain, our faces mirror the loved one’s emotion. And so do our brains. In the fMRI scan in FIGURE 6.10, the pain imagined by an empathic romantic partner triggered some of the same brain activity experienced by the loved one in actual pain (Singer et al., 2004). Even fiction reading may trigger such activity, as we indirectly experience the feelings and actions described (Mar & Oatley, 2008; Speer et al., 2009). In one experiment, university students read a fictional fellow student’s description of overcoming obstacles to vote. A week later, those who read the first-person account were more likely to vote in a presidential primary election (Kaufman & Libby, 2012). In other experiments, reading about Harry Potter and his acceptance of people such as the “Mudbloods” reduced prejudice against immigrants, refugees, and gay people (Vezzali et al., 2015).

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Figure 6.10: FIGURE 6.10 Experienced and imagined pain in the brain Brain activity related to actual pain (left) is mirrored in the brain of an observing loved one (right). Empathy in the brain shows up in areas that process emotions, but not in the areas that register physical pain.
Wellcome Department of Imaging Neuroscience/Science Source

So real are these mental instant replays that we may remember an action we have observed as an action we have actually performed (Lindner et al., 2010). The bottom line: Brain activity underlies our intensely social nature.

Applications of Observational Learning

LOQ 6-14 What is the impact of prosocial modeling and of antisocial modeling?

So the big news from Bandura’s studies and the mirror-neuron research is that we look, we mentally imitate, and we learn. Models—in our family, our neighborhood, or the media we consume—may have effects, good and bad.

Prosocial Effects

prosocial behavior positive, constructive, helpful behavior. The opposite of antisocial behavior.

The good news is that prosocial (positive, helpful) behavior models can have prosocial effects. One research team found that across seven countries, viewing prosocial TV, movies, and video games boosted later helping behavior (Prot et al., 2014). Real people who model nonviolent, helpful behavior can also prompt similar behavior in others. India’s Mahatma Gandhi and America’s Martin Luther King, Jr., both drew on the power of modeling, making nonviolent action a powerful force for social change in both countries (Matsumoto et al., 2015). Parents are also powerful models. European Christians who risked their lives to rescue Jews from the Nazis usually had a close relationship with at least one parent who modeled a strong moral or humanitarian concern. This was also true for U.S. civil rights activists in the 1960s (London, 1970; Oliner & Oliner, 1988).

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A MODEL CAREGIVER This girl is learning orphan-nursing skills, as well as compassion, by observing her mentor in this Humane Society program. As the sixteenth-century proverb states, “Example is better than precept.”
Zumapress/Newscom

Models are most effective when their actions and words are consistent. To encourage children to read, read to them and surround them with books and people who read. To increase the odds that your children will practice your religion, worship and attend religious activities with them. Sometimes, however, models say one thing and do another. Many parents seem to operate according to the principle “Do as I say, not as I do.” Experiments suggest that children learn to do both (Rice & Grusec, 1975; Rushton, 1975). Exposed to a hypocrite, they tend to imitate the hypocrisy—by doing what the model did and saying what the model said.

Antisocial Effects

The bad news is that observational learning may also have antisocial effects. This helps us understand why abusive parents might have aggressive children, and why many men who beat their wives had wife-battering fathers (Stith et al., 2000). Critics note that such aggressiveness could be genetic. But with monkeys, we know it can be environmental. In study after study, young monkeys separated from their mothers and subjected to high levels of aggression grew up to be aggressive themselves (Chamove, 1980). The lessons we learn as children are not easily unlearned as adults, and they are sometimes visited on future generations.

TV shows, movies, and online videos are sources of observational learning. While watching TV and videos, children may “learn” that bullying is an effective way to control others, that free and easy sex brings pleasure without later misery or disease, or that men should be tough and women gentle. And they have ample time to learn such lessons. During their first 18 years, most children in developed countries spend more time watching TV shows than they spend in school. In the United States, the average teen watches TV shows more than 4 hours a day; the average adult, 3 hours (Robinson & Martin, 2009; Strasburger et al., 2010).

Viewers are learning about life from a rather peculiar storyteller, one with a taste for violence. During one closely studied year, nearly 6 in 10 U.S. network and cable programs featured violence. Of those violent acts, 74 percent went unpunished, and the victims’ pain was usually not shown. Nearly half the events were portrayed as “justified,” and nearly half the attackers were attractive (Donnerstein, 1998). These conditions define the recipe for the violence-viewing effect, described in many studies (Donnerstein, 1998, 2011).

In 2012, a well-armed man targeted young children and their teachers in a horrifying mass shooting at Connecticut’s Sandy Hook Elementary School. Was the American media correct in wondering whether the killer was influenced by the violent video games found stockpiled in his home? (See Thinking Critically About: The Effects of Viewing Media Violence.)

Screen time’s greatest effect may stem from what it displaces. Children and adults who spend several hours a day in front of a screen spend that many fewer hours in other pursuits—talking, studying, playing, reading, or socializing in real time with friends. What would you have done with your extra time if you had spent even half as many hours in front of a screen, and how might you therefore be different?

Retrieve + Remember

Question 6.16

Jason’s parents and older friends all smoke, but they advise him not to. Juan’s parents and friends don’t smoke, but they say nothing to deter him from doing so. Will Jason or Juan be more likely to start smoking?

ANSWER: Jason may be more likely to smoke, because observational learning studies suggest that children tend to do as others do and say what they say.

Question 6.17

Match the learning examples (items 1–5) to the following concepts (a–e):

  1. Classical conditioning

  2. Operant conditioning

  3. Latent learning

  4. Observational learning

  5. Biological predispositions

  1. Knowing the way from your bed to the bathroom in the dark

  2. Speaking the language your parents speak

  3. Salivating when you smell brownies in the oven

  4. Disliking the taste of chili after becoming violently sick a few hours after eating chili

  5. Your dog racing to greet you on your arrival home

ANSWERS: 1. c (You’ve probably learned your way by latent learning.) 2. d (Observational learning may have contributed to your imitating the language modeled by your parents.) 3. a (Through classical conditioning you have associated the smell with the anticipated tasty result.) 4. e (You are biologically predisposed to develop a conditioned taste aversion to foods associated with illness.) 5. b (Through operant conditioning your dog may have come to associate approaching excitedly with attention, petting, and a treat.)

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LOQ 6-15 What is the violence-viewing effect?

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