7.4 Retrieval: Getting Information Out

Remembering an event requires more than getting information into our brain and storing it there. To use that information, we must retrieve it. How do psychologists test whether learning has been retained over time? What triggers retrieval?

Measuring Retention

LOQ 7-14 How do psychologists assess memory with recall, recognition, and relearning?

image
Figure 7.8: FIGURE 7.8 Other animals also display face smarts After food rewards are repeatedly associated with some sheep faces, but not with others, sheep remember those faces for two years (Kendrick & Feng, 2011).
Reprinted by permission by Macmillan Publishers Ltd: Nature, “Sheep Don’t Forget a Face,” Keith M. Kendrick, Ana P. da Costa, Andrea E. Leigh, Michael R. Hinton & Jon W. Pierce Vol. 414, November, 2001, p. 165.

Memory is learning that persists over time. Three types of evidence indicate whether something has been learned and retained:

Recall memory demonstrated by retrieving information learned earlier, as on a fill-in-the-blank test.

Long after you cannot recall most of your high school classmates, you may still be able to recognize their yearbook pictures and spot their names in a list of names. One research team found that people who had graduated 25 years earlier could not recall many of their old classmates, but they could recognize 90 percent of their pictures and names (Bahrick et al., 1975).

Our recognition memory is quick and vast. “Is your friend wearing a new or old outfit?” Old. “Is this 5-second movie clip from a film you’ve ever seen?” Yes. “Have you ever seen this face before?” No. Before our mouth can form an answer to any of millions of such questions, our mind knows, and knows that it knows. And it’s not just humans who have shown remarkable memory for faces (FIGURE 7.8).

image
REMEMBERING THINGS PAST Even if Taylor Swift and Leonardo DiCaprio had not become famous, their high school classmates would most likely still recognize them in these photos.
National News/ZUMAPRESS.com/Newscom
National News/ZUMAPRESS.com/Newscom

205

image
Figure 7.9: FIGURE 7.9 Ebbinghaus’ retention curve The more times he practiced a list of nonsense syllables on Day 1, the less time he required to relearn it on Day 2. Speed of relearning is one way to measure whether something was learned and retained. (Data from Baddeley, 1982.)
(Data from Baddeley, 1982.)

Our response speed when recalling or recognizing information indicates memory strength, as does our speed at relearning. Memory explorer Ebbinghaus showed this long ago by studying his own learning and memory.

Put yourself in Ebbinghaus’ shoes. How could you produce new items to learn? Ebbinghaus’ answer was to form a list of all possible nonsense syllables by sandwiching a vowel between two consonants. Then, for a particular experiment, he would randomly select a sample of the syllables, practice them, and test himself. To get a feel for his experiments, rapidly read aloud the following list, repeating it eight times (from Baddeley, 1982). Then, without looking, try to recall the items:

JIH, BAZ, FUB, YOX, SUJ, XIR, DAX, LEQ, VUM, PID, KEL, WAV, TUV, ZOF, GEK, HIW.

The day after learning such a list, Ebbinghaus recalled only a few of the syllables. But were they entirely forgotten? No. The more often he practiced the list aloud on Day 1, the fewer times he would have to practice it to relearn it on Day 2 (FIGURE 7.9).

The point to remember: Tests of recognition and of time spent relearning demonstrate that we remember more than we can recall.

Retrieve + Remember

Question 7.10

Multiple-choice questions test our

  1. recall.

  2. recognition.

  3. learning.

  4. sensory memory.

ANSWER: b

Question 7.11

Fill-in-the blank questions test our _______.

ANSWER: recall

Question 7.12

If you want to be sure to remember what you’re learning for an upcoming test, would it be better to use recall or recognition to check your memory? Why?

ANSWER: It would be better to test your memory with recall (such as with short-answer or fill-in-the-blank self-test questions) rather than recognition (such as with multiple-choice questions). Recalling information is harder than recognizing it. So if you can recall it, that means your retention of the material is better than if you could only recognize it. Your chances of test success are therefore greater.

Retrieval Cues

206

LOQ 7-15 How do external events, internal moods, and order of appearance affect memory retrieval?

Imagine a spider suspended in the middle of her web, held up by the many strands extending outward from her in all directions to different points. You could begin at any one of these anchor points and follow the attached strand to the spider.

retrieval cue any stimulus (event, feeling, place, and so on) linked to a specific memory.

Retrieving a memory is similar. Memories are held in storage by a web of associations, each piece of information connected to many others. Suppose you encode into your memory the name of the person sitting next to you in class. With that name, you will also encode other bits of information, such as your surroundings, mood, seating position, and so on. These bits serve as retrieval cues, anchor points for pathways you can follow to access your classmate’s name when you need to recall it later. The more retrieval cues you’ve encoded, the better your chances of finding a path to the memory suspended in this web of information.

The best retrieval cues come from associations you form at the time you encode a memory—smells, tastes, and sights that can call up your memory of the associated person or event. When trying to recall something, you may mentally place yourself in the original context. For most of us, that includes visual information. After losing his sight, British scholar John Hull (1990, p. 174) described his difficulty recalling such details:

image For an 8-minute summary of how we access what’s stored in our brain, visit LaunchPad’s Video: Memory Retrieval.

I knew I had been somewhere, and had done particular things with certain people, but where? I could not put the conversations . . . into a context. There was no background, no features against which to identify the place. Normally, the memories of people you have spoken to during the day are stored in frames which include the background.

Priming

priming the activation, often unconsciously, of particular associations in memory.

Often associations are activated without your awareness. Seeing or hearing the word rabbit can activate associations with hare, even though you may not recall having seen or heard rabbit (FIGURE 7.10). Although this process, called priming, happens without your conscious awareness, it can influence your attitudes and your behavior.

image
Figure 7.10: FIGURE 7.10 Priming—awakening associations After seeing or hearing rabbit, we are later more likely to spell the spoken word “hair/hare” as h-a-r-e (Bower, 1986). Associations unconsciously activate related associations. This process is called priming.

Want to impress your friends with your new knowledge? Ask them three rapid-fire questions:

  1. What color is snow?

  2. What color are clouds?

  3. What do cows drink?

If they answer milk to the third question, you have demonstrated priming.

Context-Dependent Memory

Have you noticed? Putting yourself back in the context where you experienced something can prime your memory retrieval. Remembering, in many ways, is an action that depends on our environment (Palmer, 1989). Childhood memories may surface when you visit your childhood home. In one study, scuba divers listened to a list of words in two different settings, either 10 feet underwater or sitting on the beach (Godden & Baddeley, 1975). Later, the divers recalled more words when they were tested in the same place.

By contrast, experiencing something outside the usual setting can be confusing. Have you ever run into a former teacher in an unusual place, such as at the store? Maybe you recognized the person but struggled to figure out who it was and how you were acquainted. Our memories are context-dependent and are affected by the cues we have associated with that context.

State-Dependent Memory

State-dependent memory is closely related to context-dependent memory. What we learn in one state—be it drunk or sober—may be more easily recalled when we are again in that state. What people learn when drunk they don’t recall well in any state (alcohol disrupts memory storage). But they recall it slightly better when again drunk. Someone who hides money when drunk may forget the location until drunk again.

Moods also influence what we remember (Gaddy & Ingram, 2014). Being happy primes sweet memories. Being angry or depressed primes sour ones. Say you have a terrible evening. Your date canceled, you lost your phone, and now a new red sweatshirt somehow made its way into your white laundry batch. Your bad mood may trigger other unhappy memories. If a friend or family member walks in at this point, your mind may fill with bad memories of that person.

mood-congruent memory the tendency to recall experiences that are consistent with your current good or bad mood.

This tendency to recall events that fit our mood is called mood-congruent memory. If put in a great mood—whether under hypnosis or just by the day’s events (a World Cup soccer victory for German participants in one study)—people recall the world through rose-colored glasses (DeSteno et al., 2000; Forgas et al., 1984; Schwarz et al., 1987). They recall their behaviors as competent and effective. They view other people as kind and giving. And they’re sure happy events happen more often than unhappy ones.

207

Knowing this mood-memory connection, we should not be surprised that in some studies, currently depressed people have recalled their parents as rejecting and punishing. Formerly depressed people have described their parents in more positive ways—much as do those who have never been depressed (Lewinsohn & Rosenbaum, 1987; Lewis, 1992). Similarly, adolescents’ ratings of parental warmth in one week have offered few clues to how they would rate their parents six weeks later (Bornstein et al., 1991). When teens were down, their parents seemed cruel. As moods brightened, those devil parents became angels.

Mood effects on retrieval help explain why our moods persist. When happy, we recall happy events and see the world as a happy place, which prolongs our good mood. When depressed, we recall sad events, which darkens our view of current events. For those predisposed to depression, this process can help maintain a vicious, dark cycle. Moods magnify.

Serial Position Effect

serial position effect our tendency to recall best the last and first items in a list.

image
The New Yorker Collection, 2005 David Sipress from cartoonbank.com. All Rights Reserved.

Another memory-retrieval quirk, the serial position effect, explains why you may have large holes in your memory of a list of recent events. Imagine it’s your first day in a new job, and your manager is introducing co-workers. As you meet each person, you silently repeat everyone’s name, starting from the beginning. As the last person smiles and turns away, you hope you’ll be able to greet your new co-workers by name the next day.

Don’t count on it. Because you have spent more time rehearsing the earlier names than the later ones, those are the names you’ll probably recall more easily the next day. In experiments, when people viewed a list of items (words, names, dates, even experienced odors) and immediately tried to recall them in any order, they fell prey to the serial position effect (Reed, 2000). They briefly recalled the last items especially quickly and well (a recency effect), perhaps because those last items were still in working memory. But after a delay, when their attention was elsewhere, their recall was best for the first items (a primacy effect; see FIGURE 7.11).

image
Figure 7.11: FIGURE 7.11 The serial position effect Immediately after Pope Francis made his way through this receiving line of special guests, he would probably have recalled the names of the last few people best (recency effect). But later he may have been able to recall the first few people best (primacy effect).
Vincenzo Pinto/AFP/Getty Images

Retrieve + Remember

Question 7.13

What is priming?

ANSWER: Priming is the activation (often without our awareness) of associations.

Question 7.14

When we are tested immediately after viewing a list of words, we tend to recall the first and last items best. This is known as the _______ _______ effect.

ANSWER: serial position