9.6 Expressed and Experienced Emotion

There is a simple method of detecting people’s emotions: Read their body language, listen to their voice tones, and study their faces. People’s expressive behavior reveals their emotion. Does this nonverbal language vary with culture, or is it the same everywhere? And do our expressions influence what we feel?

Detecting Emotion in Others

LOQ 9-12 How do we communicate nonverbally? How do women and men differ in these abilities?

All of us communicate without words. Westerners “read” a firm handshake as evidence of an outgoing, expressive personality (Chaplin et al., 2000). A glance can communicate intimacy, while darting eyes may signal anxiety (Kleinke, 1986; Perkins et al., 2012). When two people are passionately in love, they typically spend time—quite a bit of time—gazing into each other’s eyes (Bolmont et al., 2014; Rubin, 1970). Would such gazes stir these feelings between strangers? To find out, researchers asked male-female (and presumed heterosexual) pairs of strangers to gaze intently for 2 minutes either at each other’s hands or into each other’s eyes. After separating, the eye gazers reported feeling a tingle of attraction and affection (Kellerman et al., 1989).

Most of us read nonverbal cues fairly well. Shown 10 seconds of video from the end of a speed-dating interaction, people can often detect whether one person is attracted to the other (Place et al., 2009). We are adept at detecting a subtle smile (Maher et al., 2014). We are especially good at detecting nonverbal threats. A single angry face will “pop out” of a crowd (Fox et al., 2000; Hansen & Hansen, 1988; Öhman et al., 2001).

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A SILENT LANGUAGE OF EMOTION Hindu classic dance uses the face and body to effectively convey 10 different emotions (Hejmadi et al., 2000).
© Ruby/Alamy

Despite our brain’s emotion-detecting skill, we find it difficult to detect deceiving expressions (Porter & ten Brinke, 2008). The behavioral differences between liars and truth tellers are too slight for most of us to detect (Hartwig & Bond, 2011). When researchers summarized 206 studies of sorting truth from lies, people were just 54 percent accurate—barely better than a coin toss (Bond & DePaulo, 2006). Are experts more skilled at spotting lies? No. With the possible exception of police professionals in high-stakes situations, even they don’t beat chance by much (Bond & DePaulo, 2008; O’Sullivan et al., 2009).

Some of us are, however, more skilled than others at reading emotions. In one study, hundreds of people were asked to name the emotion displayed in brief film clips. The clips showed portions of a person’s emotionally expressive face or body, sometimes accompanied by a garbled voice (Rosenthal et al., 1979). For example, one 2-second scene revealed only the face of an upset woman. After watching the scene, viewers would state whether the woman was criticizing someone for being late or was talking about her divorce. Given such “thin slices,” women have generally been the better emotion detectors (Hall, 1984, 1987). The female advantage emerges early in development. Female infants, children, and adolescents have outperformed males in many studies (McClure, 2000).

Women’s skill at decoding emotions may help explain why women tend to respond with and express greater emotion (Fischer & LaFrance, 2015; Vigil, 2009). In studies of 23,000 people from 26 cultures, women more than men have reported themselves open to feelings (Costa et al., 2001). Children show the same gender difference: Girls express stronger emotions than boys do (Chaplin & Aldao, 2013). That helps explain the extremely strong perception (nearly all 18- to 29-year-old Americans in one survey) that emotionality is “more true of women” (Newport, 2001).

One exception: Quickly—imagine an angry face. What gender is the person? If you’re like 3 in 4 Arizona State University students in the original study, you imagined a male (Becker et al., 2007). And when a gender-neutral face was made to look angry, most people perceived it as male. If the face was smiling, they were more likely to perceive it as female (FIGURE 9.13). Anger strikes most people as a more masculine emotion.

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Figure 9.13: FIGURE 9.13 Male or female? Researchers manipulated a gender-neutral face. People were more likely to see it as a male when it wore an angry expression, and as a female when it wore a smile (Becker et al., 2007).
© APA/Vaughn Becker

Are there gender differences in empathy? If you have empathy, you identify with others and imagine what it must be like to walk in their shoes. You rejoice with those who rejoice and weep with those who weep. In surveys, women are far more likely than men to describe themselves as empathic. But measures of body responses, such as one’s heart rate while seeing another’s distress, reveal a much smaller gender gap (Eisenberg & Lennon, 1983; Rueckert et al., 2010).

Nevertheless, females are somewhat more likely to express empathy—to display more emotion when observing someone else’s emotions. As FIGURE 9.14 shows, this gender difference was clear when men and women watched film clips that were sad (children with a dying parent), happy (slapstick comedy), or frightening (a man nearly falling off the ledge of a tall building) (Kring & Gordon, 1998; Vigil, 2009). Women also more deeply experience emotional events, such as viewing pictures of mutilations. (Brain scans show more activity in areas sensitive to emotion.) Women also tend to remember the scenes better three weeks later (Canli et al., 2002).

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Figure 9.14: FIGURE 9.14 Gender and expressiveness Male and female film viewers did not differ dramatically in self-reported emotions or physiological responses. But the women’s faces showed much more emotion. (Data from Kring & Gordon, 1998.)
David Sipress

Retrieve + Remember

Question 9.11

_____(Women/Men) report experiencing emotions more deeply, and they tend to be more adept at reading nonverbal behavior.

ANSWER: Women

Culture and Emotion

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LOQ 9-13 How are nonverbal expressions of emotion understood within and across cultures?

The meaning of gestures varies from culture to culture. U.S. President Richard Nixon learned this while traveling in Brazil. He made the North American “A-OK” sign before a welcoming crowd, not knowing it was a crude insult in that country. In 1968, North Korea publicized photos of supposedly happy officers from a captured U.S. Navy spy ship. In the photo, three men had raised their middle fingers, telling their captors—who didn’t recognize the cultural gesture—it was a “Hawaiian good luck sign” (Fleming & Scott, 1991).

Do facial expressions also have different meanings in different cultures? To find out, researchers showed photographs of some facial expressions to people in different parts of the world and asked them to guess the emotion (Ekman, 1994; Ekman & Friesen, 1975; Ekman et al., 1987; Izard, 1977, 1994). You can try this matching task yourself by pairing the six emotions with the six faces in FIGURE 9.15.

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Figure 9.15: FIGURE 9.15 Culture-specific or culturally universal expressions? As people of differing cultures, do our faces speak differing languages? Which face expresses disgust? Anger? Fear? Happiness? Sadness? Surprise? (From Matsumoto & Ekman, 1989.)

Question 9.12

From left to right, top to bottom: happiness, surprise, fear, sadness, anger, disgust.

Ekman & Matsumoto, Japanese and Caucasian Facial Expressions of Emotions

Regardless of your cultural background, you probably did pretty well. A smile’s a smile the world around. Ditto for sadness, and to a lesser extent the other basic expressions (Jack et al., 2012). (There is no culture where people frown when they are happy.) We do slightly better when judging emotional displays from our own culture (Elfenbein & Ambady, 2002, 2003a,b). Nevertheless, the outward signs of emotion are generally the same across cultures.

Musical expressions of emotions also cross cultures. Happy and sad music feel happy and sad around the world. Whether you live in an African village or a European city, fast-paced music seems happy, and slow-paced music seems sad (Fritz et al., 2009).

Do these shared emotional categories reflect shared cultural experiences, such as movies and TV programs that are seen around the world? Apparently not. Paul Ekman and Wallace Friesen (1971) asked isolated people in New Guinea to respond to such statements as, “Pretend your child has died.” When North American college students viewed the recorded responses, they easily read the New Guineans’ facial reactions.

So we can say that facial muscles speak a fairly universal language. This discovery would not have surprised Charles Darwin (1809–1882). In The Expression of the Emotions in Man and Animals (1872), Darwin argued that in prehistoric times, before our ancestors communicated in words, they communicated threats, greetings, and submission with facial expressions. Such expressions helped them survive and became part of our shared heritage (Hess & Thibault, 2009). A sneer, for example, retains elements of an animal’s baring its teeth in a snarl. Emotional expressions may enhance our survival in other ways, too. Surprise raises our eyebrows and widens our eyes, helping us take in more information. Disgust wrinkles our nose, closing out foul odors.

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UNIVERSAL EMOTIONS No matter where on Earth you live, you have no trouble knowing which photo depicts English soccer player Michael Owen and his fans feeling crushing disappointment (after he missed a goal) and triumphant celebration (after he scored one).
Tom Purslow/Manchester United/Getty Images
Phil Noble/AP Photo

Smiles are social as well as emotional events. Olympic gold medalists typically don’t smile when they are awaiting their award ceremony. But they wear broad grins when interacting with officials and facing the crowd and cameras (Fernández-Dols & Ruiz-Belda, 1995). Even natively blind athletes, who have never observed smiles, display social smiles in such situations (Matsumoto & Willingham, 2006, 2009).

“For news of the heart, ask the face.”

Guinean proverb

Although we humans share a universal facial language, it has been adaptive for us to interpret faces in particular contexts (FIGURE 9.16). People judge an angry face set in a frightening situation as afraid, and a fearful face set in a painful situation as pained (Carroll & Russell, 1996). Movie directors harness this tendency by creating scenes and soundtracks that amplify our perceptions of particular emotions.

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Figure 9.16: FIGURE 9.16 We read faces in context Whether we perceive the man in the top row as disgusted or angry depends on which body his face appears on (Aviezer et al., 2008). In the second row, tears on a face make its expression seem sadder (Provine et al., 2009).
R.R. Provine. Emotional tears and NGF: A biographical appreciation and research beginning. Archives Italiennes de Biologie, 149, 271–276.
Paul Ekman, Ph.D./Paul Ekman Group, LLC.

Smiles are also cultural events. In the United States, people of European descent tend to display excitement; in China, people are more likely to emphasize calmness (Tsai et al., 2006). These cultural differences shape facial expressiveness (Tsai et al., 2016). Compared with their counterparts in China, European-American leaders express excited smiles over six times more frequently in their official photos (FIGURE 9.17). If we’re happy and we know it, our culture will teach us how to show it.

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Figure 9.17: FIGURE 9.17 Culture and smiling U.S. Vice President Joe Biden and Chinese President Xi Jinping illustrate a cultural difference in facial expressiveness.
Peter Probst/Alamy
Vincent Yu/AP Photo

image For a 4-minute demonstration of our universal facial language, see LaunchPad’s Video: Emotions and Facial Expression.

Retrieve + Remember

Question 9.13

Are people more likely to differ culturally in their interpretations of facial expressions, or of gestures?

ANSWER: gestures

The Effects of Facial Expressions

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LOQ 9-14 How do facial expressions influence our feelings?

As famed psychologist William James (1890) struggled with feelings of depression and grief, he came to believe that we can control our emotions by going “through the outward movements” of any emotion we want to experience. “To feel cheerful,” he advised, “sit up cheerfully, look around cheerfully, and act as if cheerfulness were already there.”

Was James right? Can our outward expressions and movements trigger our inner feelings and emotions? You can test his idea: Fake a big grin. Now scowl. Can you feel the “smile therapy” difference? Participants in dozens of experiments have felt a difference. For example, researchers tricked students into making a frowning expression by asking them to “contract these muscles” and “pull your brows together” (Laird, 1974, 1984; Laird et al., 1989). (The students thought they were helping the researchers attach facial electrodes.) The result? The students reported feeling a little angry.

facial feedback effect the tendency of facial muscle states to trigger corresponding feelings such as fear, anger, or happiness.

So, too, for other basic emotions. For example, people reported feeling more fear than anger, disgust, or sadness when made to construct a fearful expression (Duclos et al., 1989). (They were told, “Raise your eyebrows. And open your eyes wide. Move your whole head back, so that your chin is tucked in a little bit, and let your mouth relax and hang open a little.”) This facial feedback effect has been found many times, in many places, for many basic emotions (FIGURE 9.18). Just activating one of the smiling muscles by holding a pen in the teeth (rather than gently in the mouth, which produces a neutral expression) makes stressful situations less upsetting (Kraft & Pressman, 2012). When happy we smile, and when smiling we become happier.

Retrieve + Remember

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Figure 9.18: FIGURE 9.18 How to make people smile without telling them to smile Do as Kazuo Mori and Hideko Mori (2009) did with students in Japan: Attach rubber bands to the sides of the face with adhesive bandages, and then run them either over the head or under the chin. (1) Based on the facial feedback effect, how might students in this experiment report feeling when the rubber bands raise their cheeks as though in a smile? (2) How might they report feeling when the rubber bands pull their cheeks downward?

Question 9.14

ANSWERS: (1) Most report feeling more happy than sad when their cheeks are raised upward. (2) Most report feeling more sad than happy when their cheeks are pulled downward.

So, your face is more than a billboard that displays your feelings; it also feeds your feelings. No wonder some depressed patients reportedly feel better after between-the-eyebrows Botox injections that freeze their frown muscles (Wollmer et al., 2012). Botox paralysis of the frowning muscles also slows people’s reading of sadness- or anger-related sentences, and it slows activity in emotion-related brain circuits (Havas et al., 2010; Hennenlotter et al., 2008).

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Other studies have noted a similar behavior feedback effect (Carney et al., 2015; Flack, 2006). Try it. Walk for a few minutes with short, shuffling steps, keeping your eyes downcast. Now walk around taking long strides, with your arms swinging and your eyes looking straight ahead. Can you feel your mood shift? Going through the motions awakens the emotions.

You can use your understanding of feedback effects to become more empathic—to feel what others feel. See what happens if you let your own face mimic another person’s expression. Acting as another acts helps us feel what another feels (Vaughn & Lanzetta, 1981). Indeed, natural mimicry of others’ emotions helps explain why emotions are contagious (Dimberg et al., 2000; Neumann & Strack, 2000). Positive, upbeat Facebook posts create a ripple effect, leading Facebook friends to also express more positive emotions (Kramer, 2012).

* * *

We have seen how our motivated behaviors, triggered by the forces of nature and nurture, often go hand in hand with emotional responses. Our psychological emotions likewise come equipped with physical reactions. Nervous about an upcoming date, we feel stomach butterflies. Anxious over public speaking, we head for the bathroom. Smoldering over a family conflict, we get a splitting headache. Negative emotions and the prolonged high arousal that may accompany them can tax the body and harm our health. You’ll hear more about this in Chapter 10. In that chapter, we’ll also take a closer look at the emotion of happiness.