Notes: Chapter 13

1. R. G. Smith, “Effects of Speech Organization upon Attitudes of College Students,” Speech Monographs 18 (1951): 547–49; E. Thompson, “An Experimental Investigation of the Relative Effectiveness of Organizational Structure in Oral Communication,” Southern Speech Journal 26 (1960): 59–69.

2. Robert X. Cringely, “Timeline,” Nerds 2.0.1: A Brief History of the Internet, PBS.org, www.pbs.org/opb/nerds2.0.1/timeline/.