1. Sheri Jeavons, “Webinars that Wow: How to Deliver a Dynamic Webinar,” sponsored by Citrix GoToMeeting, http://news.citrixonline.com/download_a_webinar/?attend_a_webinar=Y&paged=2.

2. Kami Griffiths and Chris Peters, “10 Steps for Planning a Successful Webinar,” TechSoup, January 27, 2009, http://www.techsoup.org/learningcenter/training/page/1252.cfm.

3. Ken Molay, “Best Practices for Webinars,” Adobe Connect Web site, http://www.adobe.com/products/acrobatconnectpro/webconferencing/pdfs/Best_Practices_for_Webinars_v4_FINAL.pdf.

4. Patricia Fripp, “15 Tips for Webinars: How to Add Impact When You Present Online,” eLearn Magazine, July 7, 2009, http://elearnmag.org/featured.cfm?aid=1595445.

5. Ibid.