Notes: Chapter 28

1. Maureen Farrell, “In Picture: Ten Presentation Killers,” Forbes.com, August 1, 2007, http://www.forbes.com/2007/08/01/microsoft-powerpoint-presentation-ent-sales-cx_mf_0801byb07_torpedo_slide_9.html.

2. Lin Kroeger, The Complete Idiot’s Guide to Successful Business Presentations (New York: Alpha Books, 1997), 113.