Evaluating Group Performance

Groups that intend to work together and meet on a regular basis should evaluate their decision-making performance periodically. By assessing how well the group makes decisions, achieves its goals, and solves problems, a group can identify and address areas needing improvement. Regular and consistent assessment helps ensure quality and improvement (Beebe, Mottet, & Roach, 2012). When evaluating your group’s performance, it’s helpful to assess the group’s overall effectiveness as well as the performance of individual members and leaders.

Kowitz and Knutson (1980), scholars with extensive research on evaluating groups, recommend assessing three aspects of a group’s performance: the informational, procedural, and interpersonal considerations.