Chapter 6. RealComm4e_chapter_quiz_ARGA

6.1 Section Title

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Chapter 12: Communicating in Organizations

Read Chapter 12 and check your comprehension by answering the following questions. Then “submit” your work.

Multiple Choice

Question 6.1

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Question 6.2

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Question 6.3

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Question 6.4

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Question 6.5

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Question 6.6

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Question 6.7

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Question 6.8

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Question 6.9

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Question 6.10

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True/False

Question 6.11

Correct.
Sorry. That is incorrect. For more help, reread Approaches to Managing Organizations.
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Question 6.12

Correct.
Sorry. That is incorrect. For more help, reread Approaches to Managing Organizations.
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Question 6.13

Correct.
Sorry. That is incorrect. For more help, reread Approaches to Managing Organizations.
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Question 6.14

Correct.
Sorry. That is incorrect. For more help, reread Communicating Organizational Culture.
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Question 6.15

Correct.
Sorry. That is incorrect. For more help, reread Relational Contexts in Organizations.
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Question 6.16

Correct.
Sorry. That is incorrect. For more help, reread Relational Contexts in Organizations.
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Question 6.17

Correct.
Sorry. That is incorrect. For more help, reread Relational Contexts in Organizations.
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Question 6.18

Correct.
Sorry. That is incorrect. For more help, reread Organizational Challenges.
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Question 6.19

Correct.
Sorry. That is incorrect. For more help, reread Organizational Challenges.
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Question 6.20

Correct.
Sorry. That is incorrect. For more help, reread Organizational Challenges.
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Open-Ended

Question

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Classical management approach (focuses on division of labor and hierarchy). Human relations approach (considers the human needs of organizational members). Human resources approach (considers organizational productivity from the workers’ perspectives and considers them assets). System approach (views the organization as a unique whole made up of important members who have interdependent relationships in their particular environment).

Question

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The two main characteristics of the systems approach to organizational management are openness (an organization’s awareness of its own imbalances and problems) and adaptability (an organization’s allowance for change and growth).

Question

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Organizational storytelling (the communication of the company’s values through stories and accounts, both to members and to the outside world). Organizational assimilation (helps newcomers learn the nuances of the organization and determine if they fit in).

Question

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The three relational contexts within an organization are supervisor-supervisee relationships, mentor-protégé relationships, and peer relationships.

Question

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Communication challenges present in the wake of growing and expanding organizations are workplace conflicts, advances in communication technology, globalization, work-life balance, and sexual harassment.